# AhaSend

Canonical: https://inetgeek.com/email/ahasend/

EU multi-region email API priced by volume, with data retention configurable per plan rather than fixed.

## Who it suits

EU-resident sending where you want to choose how long message data is kept — retention is a setting with a floor of zero on paid plans, not a policy you inherit.

Consider something else if The published table stops at 100,000 emails and does not state a per-thousand overage rate, so what happens past the plan ceiling is not documented.

## iScore

67 / 100 (80% interval 59–74), rank 1 of 11 in email — interval overlaps the next rank, so this is an ordering, not a finding.

inetGeek's own reading, computed from sourced facts against category peers by disclosed rules. Not a provider claim. Intervals are 80%; a provider with few documented facts is pulled toward the category middle rather than scored on what little is known.
Read this score with care:
- Adoption is thin: 0 of 2 criteria are scored, so it sits near the category middle with a wide interval (4–96). Read the interval, not the point.
- Documented but not scored, because the page states it as text with no comparable number or a yes/limited/no (a one-time, usage-based or other-vendor price, or a per-site choice): log_retention. Read them on the provider page; the score neither rewards nor penalises what it could not compare.

Method: https://inetgeek.com/iscore/. Full output with every criterion's basis: https://inetgeek.com/scores.json. Every email peer ranked: https://inetgeek.com/email/ahasend/alternatives/

- Price: 74 (60–88), weight 33%, 5 of 6 criteria scored; scored for peers, not here — undocumented or stated without a number or a yes/limited/no: overage_price_per_1000
- Capacity and limits: 51 (32–70), weight 13%, 1 of 2 criteria scored; scored for peers, not here — undocumented or stated without a number or a yes/limited/no: log_retention
- Capabilities: 62 (56–69), weight 13%, 1 of 2 criteria scored; scored for peers, not here — undocumented or stated without a number or a yes/limited/no: inbound_email
- Trust and compliance: 63 (57–70), weight 20%, 4 of 8 criteria scored; scored for peers, not here — undocumented or stated without a number or a yes/limited/no: encryption_at_rest, hipaa_eligible, pci_dss, support_included
- Evidence: 92 (92–92), weight 10%, 4 of 4 criteria scored
- Adoption: 50 (4–96), weight 10%, 0 of 2 criteria scored

## What the documentation says

### Pricing

- Free tier: Yes ([source](https://ahasend.com/pricing), read 2026-09-06)
- Kind of free offer: Free tier ([source](https://ahasend.com/pricing), read 2026-09-06)
- What the free plan includes: 1,000 emails a month, with no credit card required to start. ([source](https://ahasend.com/pricing), read 2026-09-13)
- Credit card to start: No ([source](https://ahasend.com/pricing), read 2026-09-13)
- When the free offer ends: Never — the free tier runs indefinitely within its monthly limit. ([source](https://ahasend.com/pricing), read 2026-09-13)
- Entry paid plan: $10/month for Pro; Max is $80/month. ([source](https://ahasend.com/pricing), read 2026-09-06)
- Pricing model: Volume plans on EU multi-region infrastructure, with retention as a plan axis rather than a fixed policy — every tier states a range, and the floor is zero on the paid plans. ([source](https://ahasend.com/pricing), read 2026-09-06)

### Infrastructure

- Uptime SLA: 99.9% uptime excluding planned maintenance, with a 5% monthly-fee credit for every 30 minutes of downtime below it, capped at 100% of the monthly fee. ([source](https://ahasend.com/terms), read 2026-09-14)

### Email

- Emails included: 25,000 a month on Pro and 100,000 on Max. The free plan allows 1,000. ([source](https://ahasend.com/pricing), read 2026-09-06)
- Log retention: Configurable rather than fixed: 1 to 7 days on the free plan, 0 to 14 on Pro and 0 to 30 on Max. The lower bound of zero means retention can be turned off entirely. ([source](https://ahasend.com/pricing), read 2026-09-06)
- Dedicated IP: Limited ([source](https://ahasend.com/pricing), read 2026-09-06)

### Compliance

- ISO 27001: GDPR compliant Hosted in Europe ISO 27001 · in progress ([source](https://ahasend.com/security), read 2026-09-21)
- GDPR / data residency: All email content, message data, metadata, logs and analytics are stored in the EU, in datacenters on hardware AhaSend owns and operates in Germany and Finland. ([source](https://ahasend.com/security), read 2026-09-21)

## Compared with

- [AhaSend vs Resend](https://inetgeek.com/compare/ahasend-vs-resend/)
- [AhaSend vs Postmark](https://inetgeek.com/compare/ahasend-vs-postmark/)
- [AhaSend vs Amazon SES](https://inetgeek.com/compare/ahasend-vs-amazon-ses/)
- [AhaSend vs MailerSend](https://inetgeek.com/compare/ahasend-vs-mailersend/)
- [AhaSend vs Mailgun](https://inetgeek.com/compare/ahasend-vs-mailgun/)
- [AhaSend vs SMTP2GO](https://inetgeek.com/compare/ahasend-vs-smtp2go/)