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Opsgenie pricing and limits

iScore63–79 · ≈#1/4
www.atlassian.com/software/opsgenie · Incident management and on-call
SEPT 2026 audit

Atlassian's alerting and on-call tool, the cheapest seat here, with an SMS allowance that scales by headcount and no voice calls at all on the free plan.

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Entry paid plan$9.45 per user per month billed annually, or $11.55 billed monthly — less than half PagerDuty's seat.
Free tierYes
CategoryIncident management and on-call

Reviewed by Palash BagchiUpdated 6 criteria comparedSources last checked

Opsgenie pricing at a glance

Entry paid plan
$9.45 per user per month billed annually, or $11.55 billed monthly — less than half PagerDuty's seat source ↗
Pricing model
Per user per month, with the notification allowance derived from headcount rather than fixed: Essentials gives users × 100 SMS in the US… source ↗
What the free plan includes
Up to 5 users and 100 SMS notifications account-wide — not per user — with voice notifications not included at all source ↗

First line of each sourced value. The full text is in Opsgenie pricing below. How this free offer stacks up: cloud free tiers compared.

01.Evaluation guide

Who it suits

The cheapest seat in the category by a wide margin, at $9.45 a user billed annually, inside an Atlassian estate where Jira Service Management already lives. Standard makes SMS and voice unlimited, so the allowance stops mattering once you are past Essentials.

Consider something else if…

You are relying on the free plan, or your team is not in North America. Free gives 100 SMS ACCOUNT-WIDE and no voice calls at all. Essentials derives the allowance from headcount and gives users x 25 internationally against users x 100 for the US and Canada — the same seat price, a quarter of the pages.

Editorial · Palash Bagchi · approved

Each value below links to the page it was read from, with the sentence it came from. Criteria Opsgenie does not publish are not listed.

Opsgenie pricing

5 criteria
Free tierYes
Sources (1) →
Kind of free offerFree tier
Sources (1) →
What the free plan includesUp to 5 users and 100 SMS notifications account-wide — not per user — with voice notifications not included at all.
Sources (1) →
  • Opsgenie Pricing ↗

    “free basic alerting and on-call management for small teams $0 up to 5 users [...] free 100 sms notifications (account wide). voice notifications not included.”

    Read 2026-09-16 · official pricing · Report a correction

Entry paid plan$9.45 per user per month billed annually, or $11.55 billed monthly — less than half PagerDuty's seat.
Sources (1) →
  • Opsgenie Pricing ↗

    “essentials alerting and incident management, optimized for simplicity $9.45 per user, per month billed annually or $11.55 billed monthly”

    Read 2026-09-16 · official pricing · Report a correction

Pricing modelPer user per month, with the notification allowance derived from headcount rather than fixed: Essentials gives users × 100 SMS in the US and Canada, and users × 25 internationally. Standard makes both unlimited.
Sources (1) →
  • Opsgenie Pricing ↗

    “sms/voice notifications (us & canada) free 100 sms notifications (account wide). voice notifications not included. essentials # of users x100 standard unlimited”

    Read 2026-09-16 · official pricing · Report a correction

On-call

1 criteria
SMS and voice allowanceThe free plan gives 100 SMS account-wide and NO voice notifications — for a tool whose job is waking someone up. Essentials scales with headcount: users × 100 in the US and Canada, users × 25 internationally. Standard is unlimited on both.
Sources (1) →
  • Opsgenie Pricing ↗

    “sms/voice notifications (us & canada) free 100 sms notifications (account wide). voice notifications not included. essentials # of users x100 standard unlimited enterprise unlimited sms/voice notifications (international) free 100 sms notifications (account wide). voice notifications not included. essentials # of users x25”

    Read 2026-09-16 · official pricing · Report a correction

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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Opsgenie in the news

Headlines from other publications, not checked by us · collected

Selected by a search on this company, refreshed weekly. Nobody here has verified these claims — where something material is confirmed, it is written into the page above with its source, the way every other fact on this site is.

Opsgenie pricing questions

How much does Opsgenie cost?

$9.45 per user per month billed annually, or $11.55 billed monthly — less than half PagerDuty's seat.

Opsgenie Pricing · read

How does Opsgenie charge?

Per user per month, with the notification allowance derived from headcount rather than fixed: Essentials gives users × 100 SMS in the US and Canada, and users × 25 internationally. Standard makes both unlimited.

Opsgenie Pricing · read

Does Opsgenie have a free tier?

Yes. Up to 5 users and 100 SMS notifications account-wide — not per user — with voice notifications not included at all.

Opsgenie Pricing · read

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Opsgenie vs PagerDuty

Comments

Every page here is sourced and dated.