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Rootly pricing and limits

iScore52–72 · ≈#3/4
rootly.com · Incident management and on-call
SEPT 2026 audit

A Slack-first incident platform priced per user, capping on-call schedules by tier and metering the phone numbers it will route calls through.

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Entry paid plan$20 per user per month for Essentials.
CategoryIncident management and on-call

Reviewed by Palash BagchiUpdated 6 criteria comparedSources last checked

Rootly pricing at a glance

Entry paid plan
$20 per user per month for Essentials source ↗
Pricing model
Per user per month source ↗
When the free offer ends
Get a 1:1 demo with one of our technical staff or start your free 14-day trial source ↗

First line of each sourced value. The full text is in Rootly pricing below.

01.Evaluation guide

Who it suits

Running incidents inside Slack, with enough rotas to matter. Essentials holds 20 schedules and escalation policies at $20 a user — the only vendor here to put a number on that at a paid tier rather than saying "more" — and SMS, voice, push and bypass-do-not-disturb are on every plan.

Consider something else if…

You need live call routing at more than one number, or you want to try before buying. One phone number on Essentials against five above it, and the pricing page shows no $0 plan and states nothing either way about a trial.

Editorial · Palash Bagchi · approved

Each value below links to the page it was read from, with the sentence it came from. Criteria Rootly does not publish are not listed.

Rootly pricing

3 criteria
When the free offer endsGet a 1:1 demo with one of our technical staff or start your free 14-day trial.
Sources (1) →
Entry paid plan$20 per user per month for Essentials.
Sources (1) →
  • Rootly Pricing ↗

    “incident response on-call ai sre essentials $20 per user/mo purpose-built incident management for growing companies.”

    Read 2026-09-16 · official pricing · Report a correction

Pricing modelPer user per month. What the tier buys is scale rather than features: 20 schedules and escalation policies on Essentials against unlimited above it, and one live call-routing number against five.
Sources (1) →
  • Rootly Pricing ↗

    “live call routing (incl. call routing tree) 1 number 5 numbers alert sources (sentry, datadog, prometheus, etc.) sms, voice, push, bypass dnd support for china heartbeats schedules and escalation policies 20 unlimited”

    Read 2026-09-16 · official pricing · Report a correction

Auth

1 criteria
Audit logsAn audit trail that's ready before anyone asks.
Sources (1) →

On-call

2 criteria
SMS and voice allowanceSMS, voice, push and bypass-do-not-disturb on every tier, with no published count for any of them. What is metered instead is live call routing: one phone number on Essentials, five above it.
Sources (1) →
  • Rootly Pricing ↗

    “live call routing (incl. call routing tree) 1 number 5 numbers alert sources (sentry, datadog, prometheus, etc.) sms, voice, push, bypass dnd support for china”

    Read 2026-09-16 · official pricing · Report a correction

On-call schedules20 schedules and escalation policies on Essentials; unlimited on the tier above. The only vendor of the four to put a number on this at a paid tier.
Sources (1) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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Rootly in the news

Headlines from other publications, not checked by us · collected

Selected by a search on this company, refreshed weekly. Nobody here has verified these claims — where something material is confirmed, it is written into the page above with its source, the way every other fact on this site is.

Rootly pricing questions

How much does Rootly cost?

$20 per user per month for Essentials.

Rootly Pricing · read

How does Rootly charge?

Per user per month. What the tier buys is scale rather than features: 20 schedules and escalation policies on Essentials against unlimited above it, and one live call-routing number against five.

Rootly Pricing · read

Does the Rootly free offer expire?

Get a 1:1 demo with one of our technical staff or start your free 14-day trial.

The Ultimate DORA Compliance Checklist | Rootly · read

Comments

Every page here is sourced and dated.