Rootly
iScoreA Slack-first incident platform priced per user, capping on-call schedules by tier and metering the phone numbers it will route calls through.
Who it suits
Running incidents inside Slack, with enough rotas to matter. Essentials holds 20 schedules and escalation policies at $20 a user — the only vendor here to put a number on that at a paid tier rather than saying "more" — and SMS, voice, push and bypass-do-not-disturb are on every plan.
Consider something else if…
You need live call routing at more than one number, or you want to try before buying. One phone number on Essentials against five above it, and the pricing page shows no $0 plan and states nothing either way about a trial.
Editorial · Palash Bagchi · approved
Each value below links to the page it was read from, with the sentence it came from. Criteria Rootly does not publish are not listed.
Rootly pricing
Sources (1) →Sources ↓
- Rootly Pricing ↗
“incident response on-call ai sre essentials $20 per user/mo purpose-built incident management for growing companies.”
Read 2026-09-16 · official pricing
Sources (1) →Sources ↓
- Rootly Pricing ↗
“live call routing (incl. call routing tree) 1 number 5 numbers alert sources (sentry, datadog, prometheus, etc.) sms, voice, push, bypass dnd support for china heartbeats schedules and escalation policies 20 unlimited”
Read 2026-09-16 · official pricing
On-call
Sources (1) →Sources ↓
- Rootly Pricing ↗
“live call routing (incl. call routing tree) 1 number 5 numbers alert sources (sentry, datadog, prometheus, etc.) sms, voice, push, bypass dnd support for china”
Read 2026-09-16 · official pricing
Sources (1) →Sources ↓
- Rootly Pricing ↗
“heartbeats schedules and escalation policies 20 unlimited dynamic escalation paths shadow rotations”
Read 2026-09-16 · official pricing
When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.