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Better Stack pricing and limits

iScore58–73 · ≈#5/9
betterstack.com · Error tracking and observability
SEPT 2026 audit

Uptime monitoring, log management and error tracking on one plan, with exceptions and web events metered separately.

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Entry paid planFrom $29/month, or $34/month depending on the plan selected; Better Stack advertises both figures as starting prices on the same page.
RegionsEU by default; logs ingestion is priced per region for US, Germany and Singapore, and custom data locations are offered to enterprise accounts.
Free tierYes
CategoryError tracking and observability

Reviewed by Palash BagchiUpdated 22 criteria comparedSources last checked

Better Stack pricing at a glance

Entry paid plan
From $29/month, or $34/month depending on the plan selected; Better Stack advertises both figures as starting prices on the same page source ↗
Pricing model
One plan covering uptime monitoring, log management and error tracking together, with exceptions counted per month and web events metered… source ↗
What the free plan includes
3 GB of logs a month retained 3 days, 100,000 exceptions, and uptime monitoring with on-call and status pages at $0 per member source ↗

First line of each sourced value. The full text is in Better Stack pricing below.

01.Evaluation guide

Who it suits

Teams who would otherwise buy uptime monitoring, log management and error tracking separately, and would rather have one bill and one dashboard.

Consider something else if…

Web event retention is 3 days on the free plan, which is short enough to miss a Monday-morning investigation of a Friday-night incident.

Editorial · Palash Bagchi · approved

Machine-derived signals

Not sourced facts — counts and matches read by a script, not a person. See each line for where it comes from.

Better Stack's own site (betterstack.com) self-detects as: hosting — US hosting, Dedicated Hosting, German hosting, Cloud Hosting, Cloud PaaS · CDN — Edge Delivery Network (category-level via BuiltWith, not a named vendor)

Each value below links to the page it was read from, with the sentence it came from. Criteria Better Stack does not publish are not listed.

Better Stack pricing

5 criteria
Free tierYes
Sources (1) →
Kind of free offerFree tier
Sources (1) →
What the free plan includes3 GB of logs a month retained 3 days, 100,000 exceptions, and uptime monitoring with on-call and status pages at $0 per member.
Sources (1) →
Entry paid planFrom $29/month, or $34/month depending on the plan selected; Better Stack advertises both figures as starting prices on the same page.
Sources (1) →
Pricing modelOne plan covering uptime monitoring, log management and error tracking together, with exceptions counted per month and web events metered by volume and retention rather than by count.
Sources (1) →
  • Pricing — Better Stack ↗

    “Web events [...] Free for personal projects $0 per month [...] 100,000 exceptions per month [...] 3 GB web events retained for 3 days [...] Free access to Telemetry.”

    Read 2026-09-06 · official pricing · Report a correction

Infrastructure

1 criteria
RegionsEU by default; logs ingestion is priced per region for US, Germany and Singapore, and custom data locations are offered to enterprise accounts.
Sources (1) →

Observability

6 criteria
Events included100,000 exceptions and 5,000 session replays a month on the free personal plan, plus 30 GB metrics and 3 GB each of logs, traces and web events. Six meters, priced separately: exceptions at $0.000050 each, replays at $0.00150, metrics at $0.50 per GB per month.
Sources (1) →
  • Pricing — Better Stack ↗

    “Free for personal projects $0 per month [...] 100,000 exceptions per month 5,000 session replays 3 GB logs retained for 3 days 3 GB traces retained for 3 days 30 GB metrics 3 GB web events retained for 3 days [...] Additional exceptions $0.000050 per exception [...] Additional session replays $0.00150 per session replay”

    Read 2026-09-06 · official pricing · Report a correction

Retention window90 days for errors and session replays. Logs, traces and web events are retained 3 days on the free personal plan, where retention is what the 3 GB allowance buys rather than a fixed window.
Sources (1) →
  • Pricing — Better Stack ↗

    “Error tracking [...] Retention 90 days [...] Session replay [...] Retention 90 days [...] Free for personal projects [...] 3 GB logs retained for 3 days 3 GB traces retained for 3 days [...] 3 GB web events retained for 3 days”

    Read 2026-09-06 · official pricing · Report a correction

Session replaySupported
Sources (1) →
  • Pricing — Better Stack ↗

    “Session replay [...] See how your users interact with your product. Watch at 2x speed, skip pauses, view correlated errors, traces, logs, and events. [...] Included 5,000 session replays [...] Additional session replays $0.00150 per session replay [...] Retention 90 days”

    Read 2026-09-06 · official pricing · Report a correction

Self-hostableNot supported — SaaS only; same page lists Better Stack data ownership as "SaaS-hosted (optional S3 bucket)".
Sources (1) →
Ingest price per GB$0.10 per GB for logs and traces in the Germany region ($0.15 US, $0.35 Singapore) beyond 3 GB/month included; retention billed separately at $0.05 per GB-month in Germany.
Sources (1) →
Query priceStandard querying included; optional Query boost at $0.001 per GB scanned.
Sources (1) →

Compliance

10 criteria
SOC 2SOC 2 Type 2 compliant; the report is shared under NDA on request.
Sources (1) →
ISO 27001Not claimed for Better Stack itself; data is stored in DIN ISO/IEC 27001-certified data centres.
Sources (1) →
HIPAANot offered; the security page says Better Stack is currently not HIPAA compliant.
Sources (1) →
GDPR / data residencyGDPR compliant with a Data Processing Agreement; all data stored in EU regions by default.
Sources (1) →
PCI DSSNot certified itself: card data is never stored and payments run through Stripe, a PCI Service Provider Level 1.
Sources (1) →
Encryption at restAES-256 at rest and HTTPS/TLS in transit.
Sources (1) →
Customer-managed keysNot offered. Better Stack's own comparison says it has no equivalent to Honeycomb's Secure Tenancy (customer-managed-key encryption).
Sources (1) →
  • Better Stack vs Honeycomb: A Complete Comparison for 2026 | Better Stack Community ↗

    “There is no equivalent to Honeycomb's Secure Tenancy or Private Cloud deployment options. [...] Secure Tenancy (patented technology that keeps data encrypted with customer-managed keys, decrypted only in the customer's browser) [...] If you're in healthcare, financial services, or government and need HIPAA compliance, Private Cloud deployment, or customer-managed encryption keys, Honeycomb has a clear advantage.”

    Read 2026-09-13 · official site · Report a correction

Role-based access controlListed as an Enterprise feature alongside team-level isolation, SCIM and SSO enforcement.
Sources (1) →
Private networking / VPCCustom VPC deployment on Enterprise; logs ingestion over AWS Direct Connect at $0.04 per GB.
Sources (1) →
Dedicated infrastructureCustom cluster deployment offered on the enterprise tier for logs and traces.
Sources (1) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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Better Stack pricing questions

How much does Better Stack cost?

From $29/month, or $34/month depending on the plan selected; Better Stack advertises both figures as starting prices on the same page.

Pricing — Better Stack · read

How does Better Stack charge?

One plan covering uptime monitoring, log management and error tracking together, with exceptions counted per month and web events metered by volume and retention rather than by count.

Pricing — Better Stack · read

Does Better Stack have a free tier?

Yes. 3 GB of logs a month retained 3 days, 100,000 exceptions, and uptime monitoring with on-call and status pages at $0 per member.

Better Stack Pricing · read

Can you self-host Better Stack?

No — SaaS only; same page lists Better Stack data ownership as "SaaS-hosted (optional S3 bucket)".

Better Stack vs SigNoz: a complete comparison for 2026 | Better Stack Community · read

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Comments

Every page here is sourced and dated.