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Elastic Cloud vs Sentry

SEPT 2026 audit

A comparison of Elastic Cloud and Sentry built from values read directly from each provider's own documentation, with the source recorded against every figure.

Reviewed by Palash BagchiUpdated 29 criteria comparedSources last checked

The short answer

Choose Elastic Cloud if…

Teams that need full-text search and observability on the same underlying engine, or that want the option to self-host later — Elastic's dual identity as a search platform and an observability platform is the actual differentiator against single-purpose competitors.

Editorial · Palash Bagchi · approved

Choose Sentry if…

Teams that want tracing, logs, replays and uptime in one place and will pay per meter for it. The tooling is the deepest in the category and the SDK coverage is the widest.

Editorial · Palash Bagchi · approved

Consider something else if…

  • Elastic Cloud: The need is narrowly error tracking or APM — a purpose-built tool is usually simpler to operate than standing up an Elasticsearch cluster for one workload, and Elastic Cloud's per-resource pricing doesn't publish a flat entry price the way single-purpose competitors do.
  • Sentry: Five meters bill independently, so 50,000 errors is not 50,000 units of observability. A team watching cost needs to watch spans and logs too, not just the error count.

Neither quite fits? Every other option, ranked by iScore: Elastic Cloud alternatives · Sentry alternatives

12 sourced criteria separate them — see where, with sources, below.

Visit Elastic Cloud documentationVisit Sentry documentation

No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

01.

At a glance.

CriterionElastic CloudSentry
Pricing
Free tier
No — The only free offer here is a trial; no ongoing free tier is listed beside the Hosted and Serverless plans.
Yes
Kind of free offerFree trial — The only free offer here is a trial; no ongoing free tier is listed beside the Hosted and Serverless plans.Free tier
Entry paid plan
Elastic Cloud Hosted Standard, cheapest of four subscription tiers: as low as $99 per month for a production config of 120 GB storage across 2 zones. Gold $114, Platinum $131, Enterprise $184 per month on the same config basis. Serverless is metered, no plan fee.
$26/month for Team, the cheapest paid plan
Pricing modelThree deployment options priced differently: Hosted is resource-based, Serverless is usage-based — both pay-as-you-go monthly or prepaid — and Self-managed is licensed by node count and RAM.A plan fee plus five independent meters — errors, logs, application metrics, tracing spans and session replays — each with its own included amount and its own overage. Logs and metrics overflow at $0.50/GB; extra uptime alerts at $1.00 each.
Observability
Retention windowNo fixed window on Serverless: retention is priced per GB retained per month, as low as $0.017 (Logs Essentials) or $0.019 (Complete), and $0.005 for metrics.30-day lookback on Developer, the free plan. Up to 90 days on Team, and up to 90 days plus additional sampled retention on Business. Enterprise is custom. "Up to" is Sentry's own wording — the 90 days is a ceiling, not a guarantee.
Self-hostable
Supported
Limited
Support
Support on entry paid planFour support tiers, keyed to the Elastic Cloud subscription tier rather than bought separately. Platinum and Enterprise share an identical support SLA.Four levels listed: community support via GitHub and Discord, email support, a dedicated technical account manager, and premium customer success. Enterprise is the tier the page names for the account manager and dedicated support.
Compliance
SOC 2SOC 2 Type 2 audit by Coalfire covers Elasticsearch Service and support subscriptions; report available on request via the Trust Center.SOC 2 Type I and Type II certifications; report available via account or on request.
ISO 27001Information Security Program certified on ISO 27001, including ISO 27017 and ISO 27018.ISO 27001 certified; certificate available via account or on request.
HIPAAHIPAA business associate agreements available on all Elastic Cloud subscription tiers on AWS, Azure and Google Cloud.HIPAA attestation obtained. — Listed as an attestation among compliance certifications, not as a BAA offer.
Encryption at restCluster data is encrypted at rest by default; TLS between Elasticsearch nodes and from the internet.All data encrypted at rest; keys managed via a redundant, globally distributed Key Management Service.
Role-based access controlPredefined cloud resource roles (Admin, Editor, Viewer, billing admin) for Hosted and Serverless; custom roles can be created on Serverless projects.Role-based access: Billing, Member, Admin, Manager, Organization Owner.

Only criteria both providers publish appear here; a tinted cell marks a real difference. Criteria only one of them documents are listed below, and an absence there means we found no source — not that the feature is missing. How we source this.

The small bar above a value is inetGeek's own lean toward that side — computed from the same facts shown, never a number the provider published. See the picker below "The short answer" to weigh only the criteria you care about.

02.

Where they differ.

Free tier

Elastic Cloud
No — The only free offer here is a trial; no ongoing free tier is listed beside the Hosted and Serverless plans.
Sentry
Yes
Sources (2) →
  • Elastic Cloud Pricing ↗

    “Elastic Cloud Serverless Zero operational load so that you can build faster Start free trial Elastic Cloud Hosted Deploy and scale on any cloud in minutes with ultimate control Start free trial”

    Read 2026-09-13 · official pricing · Report a correction

  • Pricing — Sentry ↗

    “Free [...] Error Monitoring 5k errors [...] Logs 5GB [...] Tracing 5M spans [...] Session Replay 50 replays [...] Uptime Monitoring 1 uptime monitor”

    Read 2026-09-06 · official pricing · Report a correction

Kind of free offer

Elastic Cloud
Free trial — The only free offer here is a trial; no ongoing free tier is listed beside the Hosted and Serverless plans.
Sentry
Free tier
Sources (2) →
  • Elastic Cloud Pricing ↗

    “Elastic Cloud Serverless Zero operational load so that you can build faster Start free trial Elastic Cloud Hosted Deploy and scale on any cloud in minutes with ultimate control Start free trial”

    Read 2026-09-13 · official pricing · Report a correction

  • Pricing — Sentry ↗

    “Free [...] Error Monitoring 5k errors [...] Logs 5GB [...] Tracing 5M spans [...] Session Replay 50 replays [...] Uptime Monitoring 1 uptime monitor”

    Read 2026-09-06 · official pricing · Report a correction

Entry paid plan

Elastic Cloud
Elastic Cloud Hosted Standard, cheapest of four subscription tiers: as low as $99 per month for a production config of 120 GB storage across 2 zones. Gold $114, Platinum $131, Enterprise $184 per month on the same config basis. Serverless is metered, no plan fee.
Sentry
$26/month for Team, the cheapest paid plan
Sources (2) →

Pricing model

Elastic Cloud
Three deployment options priced differently: Hosted is resource-based, Serverless is usage-based — both pay-as-you-go monthly or prepaid — and Self-managed is licensed by node count and RAM.
Sentry
A plan fee plus five independent meters — errors, logs, application metrics, tracing spans and session replays — each with its own included amount and its own overage. Logs and metrics overflow at $0.50/GB; extra uptime alerts at $1.00 each.
Sources (2) →
  • Elastic Cloud Pricing ↗

    “Pricing Resource based pricing Pay as you go (monthly) or prepaid Usage based pricing Pay as you go (monthly) or prepaid License-based pricing Licensing based on number of nodes and used RAM”

    Read 2026-09-14 · official pricing · Report a correction

  • Pricing — Sentry ↗

    “Error Monitoring 5k errors 50k errors [...] Logs 5GB 5GB +$0.50/GB additional [...] Application Metrics 5GB 5GB +$0.50/GB additional [...] Tracing 5M spans [...] Session Replay 50 replays [...] Uptime Monitoring 1 uptime monitor +$1.00/uptime alert additional”

    Read 2026-09-06 · official pricing · Report a correction

Retention window

Elastic Cloud
No fixed window on Serverless: retention is priced per GB retained per month, as low as $0.017 (Logs Essentials) or $0.019 (Complete), and $0.005 for metrics.
Sentry
30-day lookback on Developer, the free plan. Up to 90 days on Team, and up to 90 days plus additional sampled retention on Business. Enterprise is custom. "Up to" is Sentry's own wording — the 90 days is a ceiling, not a guarantee.
Sources (2) →

Self-hostable

Elastic Cloud
Supported
Sentry
Limited
Sources (2) →
  • Elastic Subscriptions ↗

    “Elastic self-managed subscriptions The Elastic Stack - Elasticsearch, Kibana, and Integrations - powers a variety of use cases. And we have flexible plans to help you get the most out of your on-prem subscriptions. [...] Available under the Elastic License. Select features are also available under SSPL or Apache License 2.0.”

    Read 2026-09-14 · official site · Report a correction

  • Self-Hosted Sentry — Sentry Developer Documentation ↗

    “In addition to making its source code available publicly, Sentry offers and maintains a minimal setup that works out-of-the-box for simple use cases. This version comes with no guarantees or dedicated support. Sentry engineers will do their best to answer questions and are dedicated to making sure self-hosted is running, but that's where our involvement ends.”

    Read 2026-09-06 · official docs · Report a correction

Support on entry paid plan

Elastic Cloud
Four support tiers, keyed to the Elastic Cloud subscription tier rather than bought separately. Platinum and Enterprise share an identical support SLA.
Sentry
Four levels listed: community support via GitHub and Discord, email support, a dedicated technical account manager, and premium customer success. Enterprise is the tier the page names for the account manager and dedicated support.
Sources (2) →
  • Elastic Cloud Pricing ↗

    “four support tiers, depending on the elastic cloud subscription tier two subscription tiers (platinum and enterprise) with identical support sla”

    Read 2026-09-14 · official pricing · Report a correction

  • Sentry Pricing ↗

    “SUPPORT Community support via GitHub and Discord Email support Dedicated technical account manager Premium customer success [...] Enterprise For organizations with advanced needs Custom Business features + Technical account manager Dedicated customer support”

    Read 2026-09-14 · official pricing · Report a correction

SOC 2

Elastic Cloud
SOC 2 Type 2 audit by Coalfire covers Elasticsearch Service and support subscriptions; report available on request via the Trust Center.
Sentry
SOC 2 Type I and Type II certifications; report available via account or on request.
Sources (2) →
  • Elastic Cloud Security | Elastic ↗

    “have been audited by Coalfire under the SOC 2 Type 2 framework. Customers can request a SOC 2 report through the Elastic Trust Center”

    Read 2026-09-13 · official site · Report a correction

  • Sentry Security ↗

    “Sentry has obtained the following compliance certifications: SOC2 Type I SOC2 Type II [...] Sentry's SOC 2 report and ISO 27001 certificate are available to customers via their Sentry account or upon request.”

    Read 2026-09-14 · official site · Report a correction

ISO 27001

Elastic Cloud
Information Security Program certified on ISO 27001, including ISO 27017 and ISO 27018.
Sentry
ISO 27001 certified; certificate available via account or on request.
Sources (2) →

HIPAA

Elastic Cloud
HIPAA business associate agreements available on all Elastic Cloud subscription tiers on AWS, Azure and Google Cloud.
Sentry
HIPAA attestation obtained. — Listed as an attestation among compliance certifications, not as a BAA offer.
Sources (2) →

Encryption at rest

Elastic Cloud
Cluster data is encrypted at rest by default; TLS between Elasticsearch nodes and from the internet.
Sentry
All data encrypted at rest; keys managed via a redundant, globally distributed Key Management Service.
Sources (2) →

Role-based access control

Elastic Cloud
Predefined cloud resource roles (Admin, Editor, Viewer, billing admin) for Hosted and Serverless; custom roles can be created on Serverless projects.
Sentry
Role-based access: Billing, Member, Admin, Manager, Organization Owner.
Sources (2) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

Confirm by email; unsubscribe from any issue. Your address goes to Kit and nowhere else — what we do with it.

03.

Documented by only one.

These criteria are published by one provider and not the other. An absence here means we have not found a source, not that the feature is missing — except where we say we read the other provider's own page on a given date and it does not state it. Those rows lean, and the provider can correct them with a link.

What the free plan includesSentry: 5,000 errors, 5 GB of logs, 5 million spans, 50 session replays and 1 uptime monitor a month.
Credit card to startElastic Cloud: No
When you exceed a capSentry: Billed, not throttled: each meter charges for additional usage beyond the included amount, at a published per-unit rate.
RegionsElastic Cloud: Hosted: 60 regions across AWS, Azure and Google Cloud (also Alibaba Cloud and FedRAMP). Serverless: generally available on AWS, Google Cloud and Azure.
Uptime SLAElastic Cloud: 99.95% monthly, for the Platinum and Enterprise subscription tiers, on both Hosted and Serverless. Not applicable to self-managed, where the customer operates the infrastructure.
Events includedSentry: 50,000 errors a month on Team and Business; 5,000 on Free. Errors are one meter of several — logs, spans, replays and uptime monitors are counted and billed separately.
Session replaySentry: Supported
Ingest price per GBElastic Cloud: As low as $0.07 per GB ingested (logs, traces, RUM) on Serverless Observability Logs Essentials; as low as $0.09 on Observability Complete, with metrics at $0.023.
Query priceElastic Cloud: No separate query meter on Serverless Observability: billing is ingest plus retention only, with egress 50 GB free then $0.05 per GB.
Audit logsSentry: In the audit log, all of the actions by user and event within the Sentry UI (e.g., member.invite, project.create) are listed chronologically by time and IP address so you’ll always have a view into your organization’s most recent history.Elastic Cloud: not stated on its own page when read on 2026-09-22 — corrections welcome · every such claim about Elastic Cloud.
Hybrid search (vector + keyword)Elastic Cloud: Supported — combines vector similarity scores with BM25F text-relevance scores in a single hybrid query.
Metadata filteringElastic Cloud: Supported — vector search results can be filtered by metadata while preserving approximate nearest neighbor (ANN) search speed.
GDPR / data residencyElastic Cloud: Operates in compliance with GDPR principles; customers can request a Data Processing Addendum through a support case.Sentry: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Sentry.
PCI DSSElastic Cloud: PCI DSS listed among the certifications in the Elastic Trust Center, alongside SOC 2, ISO 27001 and FedRAMP.Sentry: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Sentry.
Customer-managed keysElastic Cloud: Supported on Elastic Cloud Hosted via your cloud provider KMS, but only at the Enterprise subscription level; the key cannot yet be changed or removed once set.Sentry: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Sentry.
Private networking / VPCElastic Cloud: AWS PrivateLink and Azure Private Link for Hosted and Serverless; GCP Private Service Connect for Hosted only. IP filtering can be combined with private connections.Sentry: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Sentry.
Dedicated infrastructureElastic Cloud: Elasticsearch nodes run in isolated containers under least privilege; containers have no means of communicating with containers from another cluster. Scope: container-level isolation between customer clusters; no dedicated-hardware option is offered on this page.
04.

Questions this comparison answers.

Entry paid plan: Elastic Cloud or Sentry?

Elastic Cloud: Elastic Cloud Hosted Standard, cheapest of four subscription tiers: as low as $99 per month for a production config of 120 GB storage across 2 zones. Gold $114, Platinum $131, Enterprise $184 per month on the same config basis. Serverless is metered, no plan fee.

Sentry: $26/month for Team, the cheapest paid plan

Free tier: Elastic Cloud or Sentry?

Elastic Cloud: No — The only free offer here is a trial; no ongoing free tier is listed beside the Hosted and Serverless plans.

Sentry: Yes

Should I choose Elastic Cloud or Sentry?

Pick Elastic Cloud if Teams that need full-text search and observability on the same underlying engine, or that want the option to self-host later — Elastic's dual identity as a search platform and an observability platform is the actual differentiator against single-purpose competitors.

Pick Sentry if Teams that want tracing, logs, replays and uptime in one place and will pay per meter for it. The tooling is the deepest in the category and the SDK coverage is the widest.

Provider pages

Elastic CloudManaged Elasticsearch, Kibana and Elastic Observability, hosted or serverless across AWS, Google Cloud and Azure.SentryError monitoring and tracing sold per event across errors, spans, logs and replays, with a self-hosted build offered without support guarantees.

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Comments

Every page here is sourced and dated.