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Neon vs TigerData

SEPT 2026 audit

A comparison of Neon and TigerData built from values read directly from each provider's own documentation, with the source recorded against every figure.

Reviewed by Palash BagchiUpdated 34 criteria comparedSources last checked

The short answer

Choose Neon if…

Workloads that are idle most of the time, and teams who want a real database per pull request. Compute suspends after five minutes and storage is billed separately, so a staging branch costs almost nothing while nobody is using it.

Editorial · Palash Bagchi · approved

Choose TigerData if…

Time-series and analytics workloads that want to stay in Postgres — TimescaleDB's compression is the reason the storage line is affordable at volume.

Editorial · Palash Bagchi · approved

Consider something else if…

  • Neon: You need predictable monthly billing. Usage pricing with no minimum fee cuts both ways, and a runaway query on an autoscaling compute is billed at the rate it ran.
  • TigerData: The advertised storage price assumes 5x compression, so a workload that does not compress that well pays materially more than the figure suggests.

Neither quite fits? Every other option, ranked by iScore: Neon alternatives · TigerData alternatives

15 sourced criteria separate them — see where, with sources, below.

No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

01.

At a glance.

CriterionNeonTigerData
Pricing
Free tierYesYes — Free services are in beta, us-east-1 only, and go read-only at the storage limit.
Kind of free offerFree tierFree tier
Credit card to startNoNo
Entry paid planNo fixed monthly fee. Launch is usage-based — Neon's own worked example puts typical spend at $15/month for intermittent load on 1 GB — so there is no entry price to compare, only a rate card. Recorded without a magnitude because a vendor's spend estimate is not a price.Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.
Pricing modelUsage-based with no minimum monthly fee on paid plans: $0.106/CU-hour compute and $0.35/GB-month storage on Launch, $0.222/CU-hour on ScaleCompute and storage are billed separately and hourly rather than as one plan price — compute from $30 a month, storage at $0.177 per GB-month, with the headline storage figure resting on an assumed 5x compression ratio.
Limits
Storage (entry plan)No included allowance on the Launch plan; storage is metered at $0.35/GB-month. The Free plan includes 0.5 GB per project.Up to 16 TB per service on the Performance (entry) plan, billed on actual usage; 64 TB on Scale and Enterprise
Execution
Managed connection poolingSupportedSupported — pgBouncer pooler added per service in Console, in session or transaction mode.
Infrastructure
Regions8 AWS regions: N. Virginia, Ohio, Oregon, Frankfurt, London, Singapore, Sydney, São Paulo. A project's region is fixed at creation and cannot be changed.13 AWS regions (US, Canada, Sao Paulo, Ireland, London, Frankfurt, Zurich, Mumbai, Singapore, Sydney, Tokyo) and 4 Azure regions for Tiger Cloud services
Data
EnginePostgreSQLPostgreSQL with TimescaleDB, aimed at time-series, real-time analytics and events. A self-managed edition exists for on-prem and private cloud.
Connection limitScales with compute size: 104 direct connections at 0.25 CU (1 GB RAM), 419 at 1 CU, 2517 at 6 CU; up to 10,000 through the poolermax_connections settable 25-500 on services from 0.5 CPU / 2 GiB to 4 CPU / 16 GiB, and 25-2000 from 8 CPU / 32 GiB up; fixed at 25 on shared CPU
When idleCompute suspends after 5 minutes idle on Free and Launch, and can be disabled on Launch; configurable from 1 minute to always-on on Scale. The database is not deleted or paused — the next query restarts the compute.Billed while running: all active standard services are charged even when not in use, and unused ones must be paused or deleted manually
Database branchingSupportedSupported — Service forks, created at current state, last snapshot, or a timestamp in the plan recovery window.
Point-in-time recovery
History window of 6 hours up to 1 GB-month on Free, up to 7 days on Launch, up to 30 days on Scale
3 days on Performance, with cross-region backups available for disaster recovery on higher tiers.
Read replicasSupportedSupported
Backup retention1 day of history on paid plans by default and 6 hours on Free, configurable up to 7 days on Launch or 30 days on Scale. Neon notes that widening the window raises storage cost, so the ceiling is a paid choice rather than an included allowance.One full backup weekly plus daily incrementals, kept for the plan recovery period; Enterprise can set 14-180 days; cross-region copies always kept 14 days
Support
Support on entry paid plan
Support plans are mapped to pricing plans: community support on Free, billing support on Launch, standard support on Scale.
Basic support, 9-5 ET, on the entry plan. Enterprise adds production support at 24x7.
Compliance
SOC 2Annual SOC 2 Type II audits by an accredited independent third party.SOC 2 Type 2 compliant; the annual report is available to customers on the Scale or Enterprise pricing plans by support ticket.
HIPAAHIPAA compliance achieved, to support customers handling protected health information (PHI).The Tiger Cloud Enterprise plan is Health Insurance Portability and Accountability Act (HIPAA) compliant. Enterprise plan only.
GDPR / data residencyFollows the GDPR framework; Data Processing Agreements (DPA) offered.Complies with EU GDPR; all customer data is processed under Tiger Data's GDPR-compliant Data Processor Addendum, which applies to all customers.
Encryption at restAES-256, with key rotation policies.Both active databases and backups are encrypted at rest (and in transit) with the industry-standard AES-256 algorithm.
Role-based access control
Access to production systems is role-based, requiring SSO and continuous monitoring.
Project-level role-based access with Owner, Admin, Developer and Viewer roles; database-level roles are managed separately per service.

Only criteria both providers publish appear here; a tinted cell marks a real difference. Criteria only one of them documents are listed below, and an absence there means we found no source — not that the feature is missing. How we source this.

The small bar above a value is inetGeek's own lean toward that side — computed from the same facts shown, never a number the provider published. See the picker below "The short answer" to weigh only the criteria you care about.

02.

Where they differ.

Entry paid plan

Neon
No fixed monthly fee. Launch is usage-based — Neon's own worked example puts typical spend at $15/month for intermittent load on 1 GB — so there is no entry price to compare, only a rate card. Recorded without a magnitude because a vendor's spend estimate is not a price.
TigerData
Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.
Sources (2) →

Pricing model

Neon
Usage-based with no minimum monthly fee on paid plans: $0.106/CU-hour compute and $0.35/GB-month storage on Launch, $0.222/CU-hour on Scale
TigerData
Compute and storage are billed separately and hourly rather than as one plan price — compute from $30 a month, storage at $0.177 per GB-month, with the headline storage figure resting on an assumed 5x compression ratio.
Sources (2) →
  • Neon plans — Neon Docs ↗

    “On Launch and Scale plans, you pay only for what you use; there's no minimum monthly fee. Usage for compute, storage, extra branches, and other features is billed at the published rates”

    Read 2026-09-05 · official pricing · Report a correction

  • Pricing — TigerData ↗

    “Pay as you go hourly Compute starts at $30/month Storage priced at $0.177/GB-month [...] Effective storage price is based on 5x compression (average customer savings).”

    Read 2026-09-06 · official pricing · Report a correction

Storage (entry plan)

Neon
No included allowance on the Launch plan; storage is metered at $0.35/GB-month. The Free plan includes 0.5 GB per project.
TigerData
Up to 16 TB per service on the Performance (entry) plan, billed on actual usage; 64 TB on Scale and Enterprise
Sources (2) →

Regions

Neon
8 AWS regions: N. Virginia, Ohio, Oregon, Frankfurt, London, Singapore, Sydney, São Paulo. A project's region is fixed at creation and cannot be changed.
TigerData
13 AWS regions (US, Canada, Sao Paulo, Ireland, London, Frankfurt, Zurich, Mumbai, Singapore, Sydney, Tokyo) and 4 Azure regions for Tiger Cloud services
Sources (2) →
  • Regions — Neon Docs ↗

    “Each Neon project exists in exactly one region. Your database runs in that region. You cannot change the region for an existing project. If you need your data in a different region, you create a new Neon project in that region and migrate your database there.”

    Read 2026-09-05 · official docs · Report a correction

  • Supported regions | Tiger Data Docs ↗

    “Tiger Cloud services run in the following Amazon Web Services (AWS) regions: [...] Tiger Cloud services run in the following Microsoft Azure regions:”

    Read 2026-09-13 · official docs · Report a correction

Engine

Neon
PostgreSQL
TigerData
PostgreSQL with TimescaleDB, aimed at time-series, real-time analytics and events. A self-managed edition exists for on-prem and private cloud.
Sources (2) →
  • Connection pooling — Neon Docs ↗

    “Each Postgres connection creates a new process in the operating system, consuming memory and CPU resources. Postgres limits the number of connections based on available RAM.”

    Read 2026-09-05 · official docs · Report a correction

  • Pricing — TigerData ↗

    “TimescaleDB Enterprise Self-managed TimescaleDB for on-prem, edge and private cloud Open source TimescaleDB Time-series, real-time analytics and events”

    Read 2026-09-06 · official site · Report a correction

Connection limit

Neon
Scales with compute size: 104 direct connections at 0.25 CU (1 GB RAM), 419 at 1 CU, 2517 at 6 CU; up to 10,000 through the pooler
TigerData
max_connections settable 25-500 on services from 0.5 CPU / 2 GiB to 4 CPU / 16 GiB, and 25-2000 from 8 CPU / 32 GiB up; fixed at 25 on shared CPU
Sources (2) →
  • Connection pooling — Neon Docs ↗

    “Neon uses PgBouncer to provide connection pooling, enabling up to 10,000 concurrent connections. [...] In Neon, this limit is defined by max_connections, which varies by compute size: Compute size (CU) RAM max_connections 0.25 1 GB 104 0.50 2 GB 209 1 4 GB 419”

    Read 2026-09-05 · official docs · Report a correction

  • Connection pooling | Tiger Data Docs ↗

    “You can set max_connections within the following ranges, based on your service memory and CPU configuration: Configuration Minimum Maximum Shared memory and CPU 25 25 From 0.5 CPU / 2 GiB to 4 CPU / 16 GiB 25 500 8 CPU / 32 GiB and more 25 2000”

    Read 2026-09-13 · official docs · Report a correction

When idle

Neon
Compute suspends after 5 minutes idle on Free and Launch, and can be disabled on Launch; configurable from 1 minute to always-on on Scale. The database is not deleted or paused — the next query restarts the compute.
TigerData
Billed while running: all active standard services are charged even when not in use, and unused ones must be paused or deleted manually
Sources (2) →

Point-in-time recovery

Neon

History window of 6 hours up to 1 GB-month on Free, up to 7 days on Launch, up to 30 days on Scale

TigerData

3 days on Performance, with cross-region backups available for disaster recovery on higher tiers.

Sources (2) →

Backup retention

Neon
1 day of history on paid plans by default and 6 hours on Free, configurable up to 7 days on Launch or 30 days on Scale. Neon notes that widening the window raises storage cost, so the ceiling is a paid choice rather than an included allowance.
TigerData
One full backup weekly plus daily incrementals, kept for the plan recovery period; Enterprise can set 14-180 days; cross-region copies always kept 14 days
Sources (2) →
  • Point-in-time restore — Neon Docs ↗

    “Neon retains a history of changes for your branches, with defaults of 6 hours on Free plan and 1 day on paid plans. [...] You can configure it up to 7 days on Launch or 30 days on Scale plans.”

    Read 2026-09-07 · official docs · Report a correction

  • Back up and recover services | Tiger Data Docs ↗

    “Tiger Cloud automatically creates one full backup every week, and incremental backups every day in the same region as your service. [...] on Enterprise you can set a retention period of up to 180 days for each service. [...] Cross-region backups are always kept for 14 days.”

    Read 2026-09-13 · official docs · Report a correction

Support on entry paid plan

Neon
Support plans are mapped to pricing plans: community support on Free, billing support on Launch, standard support on Scale.
TigerData
Basic support, 9-5 ET, on the entry plan. Enterprise adds production support at 24x7.
Sources (2) →
  • Support — Neon Docs ↗

    “neon's support plans are mapped to neon pricing plans, as outlined in the following table. neon pricing plan support plan options free plan community support launch plan billing support scale plan standard support”

    Read 2026-09-14 · official docs · Report a correction

  • Tiger Data Pricing ↗

    “point-in-time-recovery to 3 days performance insights basic support (9-5 ET) [...] production support (24x7, 1 hour response time for sev 1 issues)”

    Read 2026-09-14 · official pricing · Report a correction

SOC 2

Neon
Annual SOC 2 Type II audits by an accredited independent third party.
TigerData
SOC 2 Type 2 compliant; the annual report is available to customers on the Scale or Enterprise pricing plans by support ticket.
Sources (2) →

HIPAA

Neon
HIPAA compliance achieved, to support customers handling protected health information (PHI).
TigerData
The Tiger Cloud Enterprise plan is Health Insurance Portability and Accountability Act (HIPAA) compliant. Enterprise plan only.
Sources (2) →

GDPR / data residency

Neon
Follows the GDPR framework; Data Processing Agreements (DPA) offered.
TigerData
Complies with EU GDPR; all customer data is processed under Tiger Data's GDPR-compliant Data Processor Addendum, which applies to all customers.
Sources (2) →
  • Neon Security ↗

    “Neon follows the GDPR framework, ensuring user rights, data minimization, and lawful processing. We offer Data Processing Agreements (DPA) and support compliant cross-border data transfers.”

    Read 2026-09-14 · official site · Report a correction

  • About security in Tiger Cloud | Tiger Data Docs ↗

    “Tiger Data complies with the European Union's General Data Protection Regulation (GDPR) [...] All customer data is processed in accordance with Tiger Data's GDPR-compliant”

    Read 2026-09-13 · official docs · Report a correction

Encryption at rest

Neon
AES-256, with key rotation policies.
TigerData
Both active databases and backups are encrypted at rest (and in transit) with the industry-standard AES-256 algorithm.
Sources (2) →

Role-based access control

Neon
Access to production systems is role-based, requiring SSO and continuous monitoring.
TigerData
Project-level role-based access with Owner, Admin, Developer and Viewer roles; database-level roles are managed separately per service.
Sources (2) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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03.

Documented by only one.

These criteria are published by one provider and not the other. An absence here means we have not found a source, not that the feature is missing — except where we say we read the other provider's own page on a given date and it does not state it. Those rows lean, and the provider can correct them with a link.

What the free plan includesNeon: 100 projects with 10 branches each, plus allowances for compute and storage, at no monthly cost.
Egress over allowanceNeon: 5 GB per project included on Free; 500 GB per project included on Launch and Scale, then $0.10/GB
Startup credit programNeon: Via the Databricks Startup Program: up to $1,000 in Neon credits for self-funded startups (<$1M raised), or up to $200K in Neon and Databricks credits for VC-backed startups (≥$1M raised) or accelerator participants. Credits valid 12 months from acceptance.
Memory (entry plan)TigerData: Up to 32 GB per service on the Performance (entry) plan; 128 GB on Scale and 256 GB on Enterprise
Scales to zeroNeon: Supported
Uptime SLATigerData: Enterprise SLAs, with no percentage published on the pricing page.
Rewind in placeTigerData: Not supported — Recovery is to a PITR fork you point the app at; the original service stays untouched.
Storage priceTigerData: $0.177 per GB-month on Performance and $0.212 on Scale. TigerData notes the effective price assumes 5x compression, which is an average rather than a guarantee.
Response time commitmentTigerData: 1 hour for Sev 1, on Enterprise only. The entry plan publishes opening hours, 9-5 ET, which is not a response commitment.
ISO 27001Neon: Annual ISO/IEC 27001:2022 and ISO/IEC 27701:2019 audits.
PCI DSSNeon: The page attributes PCI-DSS to the AWS and Azure infrastructure Neon runs on. Neon's own compliance list on the same page names CCPA, GDPR, ISO 27001, ISO 27701, SOC 2 and HIPAA, and not PCI DSS.
Private networking / VPCTigerData: VPC peering leaves no public internet access to the service; AWS PrivateLink private endpoints route traffic over the AWS network.Neon: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neon.
Dedicated infrastructureTigerData: Managed Service for TimescaleDB (TimescaleDB hosted with Aiven): each service virtual machine is dedicated to a single customer, never multi-tenanted. Read on the MST security docs; scope is MST, not the Tiger Cloud platform.
04.

Questions this comparison answers.

Entry paid plan: Neon or TigerData?

Neon: No fixed monthly fee. Launch is usage-based — Neon's own worked example puts typical spend at $15/month for intermittent load on 1 GB — so there is no entry price to compare, only a rate card. Recorded without a magnitude because a vendor's spend estimate is not a price.

TigerData: Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.

Storage (entry plan): Neon or TigerData?

Neon: No included allowance on the Launch plan; storage is metered at $0.35/GB-month. The Free plan includes 0.5 GB per project.

TigerData: Up to 16 TB per service on the Performance (entry) plan, billed on actual usage; 64 TB on Scale and Enterprise

Should I choose Neon or TigerData?

Pick Neon if Workloads that are idle most of the time, and teams who want a real database per pull request. Compute suspends after five minutes and storage is billed separately, so a staging branch costs almost nothing while nobody is using it.

Pick TigerData if Time-series and analytics workloads that want to stay in Postgres — TimescaleDB's compression is the reason the storage line is affordable at volume.

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Comments

Every page here is sourced and dated.