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SigNoz vs OpenObserve

SEPT 2026 audit

A comparison of SigNoz and OpenObserve built from values read directly from each provider's own documentation, with the source recorded against every figure.

Reviewed by Palash BagchiUpdated 25 criteria comparedSources last checked

The short answer

Choose SigNoz if…

Teams that want per-GB billing without per-host or per-seat charges, and the option to run the same product themselves rather than being locked to the cloud version.

Editorial · Palash Bagchi · approved

Choose OpenObserve if…

Teams that want one bill they can predict — ingest, query, and retention included — with session replay and RUM in the same product rather than as separate purchases.

Editorial · Palash Bagchi · approved

Consider something else if…

  • SigNoz: $0.30 per GB is six times OpenObserve's rate, so a high-volume log pipeline pays a large premium for the packaging.
  • OpenObserve: Ingest is $0.50 per GB against Grafana Cloud's $0.050, so the simplicity costs an order of magnitude at volume.

Neither quite fits? Every other option, ranked by iScore: SigNoz alternatives · OpenObserve alternatives

15 sourced criteria separate them — see where, with sources, below.

Visit SigNoz documentationVisit OpenObserve documentation

No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

01.

At a glance.

CriterionSigNozOpenObserve
Pricing
Free tierNoNo — Cloud offers a 14-day trial only; the self-hosted Enterprise build is free up to 50 GB/day
Kind of free offerFree trialFree trial
Entry paid plan$49/month for Teams, and the $49 is usage credit rather than a fee on top — SigNoz bills against it before charging more.No minimum: Cloud Professional is pay-as-you-go from $0.50 per GB ingested plus $0.01 per GB queried, billed monthly with no upfront commitment.
Pricing modelPer GB ingested, with no per-user, per-host or custom-metric pricing — SigNoz states all three exclusions explicitly. Retention is a per-signal choice that changes the rate.Two meters and nothing else: $0.50 per GB ingested and $0.01 per GB queried, with retention included rather than sold as a tier. OpenObserve frames it as no hidden tiers and no surprise bills.
Infrastructure
RegionsUS, EU and India data centres for SigNoz Cloud; Enterprise Cloud lets you pick the region.Four OpenObserve Cloud regions: US West 2 (California, Azure), US East 2 (Ohio, AWS), EU Central 1 (Frankfurt, AWS) and Asia Pacific South 1 (Mumbai, AWS).
Observability
Retention window
15 days by default for logs and traces, selectable up to 30, 90, 180 days or 1 year at higher rates.
Included rather than priced: 15 months for metrics and 30 days for logs, traces, RUM and everything else, at no extra cost on pay-as-you-go.
Session replay
Not supported — SigNoz's own table of capabilities it does not offer today marks Session Replays No for SigNoz Cloud.
Supported
Self-hostableSupportedSupported
Ingest price per GB
$0.30 per GB ingested for logs, and the same for traces. Retention is chosen per signal and priced with it.
$0.50 per GB ingested, quoted with a 30% annual-commitment discount already applied.
Query price
No charge for querying on SigNoz Cloud: query compute is included in the $0.30/GB ingestion price, with no dashboard or API charges.
$0.01 per GB queried, billed separately from ingest.
Support
Support on entry paid planIn-product chat, email and Slack on the usage-based cloud plan. Enterprise, from $4,000/month, adds data residency and compliance.Premium support is listed among the enterprise features. The pay-as-you-go cloud plan's support level is not stated; the page directs anyone wanting enterprise support to sales.
Compliance
SOC 2SOC 2 Type 2 compliant on SigNoz Cloud.SOC 2 Type II certified; the report is requested through security@openobserve.ai or the trust portal.
HIPAA
HIPAA compliant, with a BAA available as an add-on for eligible SigNoz Cloud contracts.
Enterprise-tier Cipher Keys are documented as giving encryption and compliance support for HIPAA. A feature-level statement in the Enterprise Features docs, not a certification, audit report or BAA.
GDPR / data residencyData residency via US, EU and India regions so data need not leave its region; Enterprise Cloud selects the region.Customer selects the storage region and OpenObserve does not relocate stored data without instruction; a DPA covering EU and UK GDPR is published.
Encryption at rest
Encrypted at rest and in transit on the Enterprise offering.
Not guaranteed by OpenObserve: storage-layer encryption and key management depend on the hosting provider and deployment architecture.
Role-based access controlRole-based access control included; fine-grained RBAC is listed as beta on the pricing comparison.Yes on Cloud (preconfigured) and Enterprise (via OpenFGA); not available in the open-source edition, where all users have unrestricted access.
Private networking / VPCBYOC / Enterprise Self-Hosted runs the SigNoz stack inside your own AWS/GCP/Azure account, so your data never leaves your VPC. From the deployment-options section: Enterprise Self-Hosted / BYOC, alongside a fully managed Enterprise Cloud.Named for BYOC, where the customer manages VPC peering, Transit Gateway or PrivateLink; for Cloud the SLA names only the customer's own internet egress. Read from the shared-responsibility tables: Cloud in section 4.2, BYOC in 4.3.
Dedicated infrastructureEnterprise offers SigNoz Cloud: Dedicated, Enterprise Self-Hosted, and a bring-your-own-cloud option run by SigNoz in your account.Single-Tenant Hosted and OpenObserve-managed BYOC deployments are offered alongside multi-tenant Cloud, all under the 99.8% SLA.

Only criteria both providers publish appear here; a tinted cell marks a real difference. Criteria only one of them documents are listed below, and an absence there means we found no source — not that the feature is missing. How we source this.

The small bar above a value is inetGeek's own lean toward that side — computed from the same facts shown, never a number the provider published. See the picker below "The short answer" to weigh only the criteria you care about.

02.

Where they differ.

Entry paid plan

SigNoz
$49/month for Teams, and the $49 is usage credit rather than a fee on top — SigNoz bills against it before charging more.
OpenObserve
No minimum: Cloud Professional is pay-as-you-go from $0.50 per GB ingested plus $0.01 per GB queried, billed monthly with no upfront commitment.
Sources (2) →

Pricing model

SigNoz
Per GB ingested, with no per-user, per-host or custom-metric pricing — SigNoz states all three exclusions explicitly. Retention is a per-signal choice that changes the rate.
OpenObserve
Two meters and nothing else: $0.50 per GB ingested and $0.01 per GB queried, with retention included rather than sold as a tier. OpenObserve frames it as no hidden tiers and no surprise bills.
Sources (2) →

Regions

SigNoz
US, EU and India data centres for SigNoz Cloud; Enterprise Cloud lets you pick the region.
OpenObserve
Four OpenObserve Cloud regions: US West 2 (California, Azure), US East 2 (Ohio, AWS), EU Central 1 (Frankfurt, AWS) and Asia Pacific South 1 (Mumbai, AWS).
Sources (2) →

Retention window

SigNoz

15 days by default for logs and traces, selectable up to 30, 90, 180 days or 1 year at higher rates.

OpenObserve

Included rather than priced: 15 months for metrics and 30 days for logs, traces, RUM and everything else, at no extra cost on pay-as-you-go.

Sources (2) →
  • Pricing — SigNoz ↗

    “Logs $ 0.3 /GB ingested 15 days retention 15 days retention 30 days retention 90 days retention 180 days retention 1 year retention”

    Read 2026-09-06 · official pricing · Report a correction

  • Pricing — OpenObserve ↗

    “Included Retention Metrics 15 Months Non metrics (Logs, Traces and etc.) 30-Days [...] The Pay-as-you-Go plan includes the following default retention at no extra cost”

    Read 2026-09-06 · official pricing · Report a correction

Session replay

SigNoz
Not supported — SigNoz's own table of capabilities it does not offer today marks Session Replays No for SigNoz Cloud.
OpenObserve
Supported
Sources (2) →

Ingest price per GB

SigNoz
$0.30 per GB ingested for logs, and the same for traces. Retention is chosen per signal and priced with it.
OpenObserve
$0.50 per GB ingested, quoted with a 30% annual-commitment discount already applied.
Sources (2) →

Query price

SigNoz
No charge for querying on SigNoz Cloud: query compute is included in the $0.30/GB ingestion price, with no dashboard or API charges.
OpenObserve
$0.01 per GB queried, billed separately from ingest.
Sources (2) →

Support on entry paid plan

SigNoz
In-product chat, email and Slack on the usage-based cloud plan. Enterprise, from $4,000/month, adds data residency and compliance.
OpenObserve
Premium support is listed among the enterprise features. The pay-as-you-go cloud plan's support level is not stated; the page directs anyone wanting enterprise support to sales.
Sources (2) →
  • SigNoz Pricing ↗

    “add unlimited teammates and monitor any number of hosts support via in-product chat, email, and slack soc2 type ii & hipaa compliant [...] for larger orgs that need data residency, compliance and support. custom starts at $4000/month”

    Read 2026-09-14 · official pricing · Report a correction

  • OpenObserve Pricing ↗

    “role-based access control (rbac) premium support deployment flexibility (public cloud, or bring your own cloud) architecture reviews volume discounts slas [...] for ingestion volumes above 50 gb per day or additional enterprise support, contact the openobserve sales team.”

    Read 2026-09-14 · official pricing · Report a correction

SOC 2

SigNoz
SOC 2 Type 2 compliant on SigNoz Cloud.
OpenObserve
SOC 2 Type II certified; the report is requested through security@openobserve.ai or the trust portal.
Sources (2) →

HIPAA

SigNoz
HIPAA compliant, with a BAA available as an add-on for eligible SigNoz Cloud contracts.
OpenObserve
Enterprise-tier Cipher Keys are documented as giving encryption and compliance support for HIPAA. A feature-level statement in the Enterprise Features docs, not a certification, audit report or BAA.
Sources (2) →

GDPR / data residency

SigNoz
Data residency via US, EU and India regions so data need not leave its region; Enterprise Cloud selects the region.
OpenObserve
Customer selects the storage region and OpenObserve does not relocate stored data without instruction; a DPA covering EU and UK GDPR is published.
Sources (2) →
  • SigNoz | Pricing ↗

    “No need to send data outside your region. We have data centers in US, EU and India to comply with data privacy regulations.”

    Read 2026-09-13 · official pricing · Report a correction

  • Security & Compliance | OpenObserve ↗

    “Customers select among the storage regions available for their service, as reflected in their order or deployment configuration. OpenObserve does not relocate stored Customer Data to another region without customer instructions or agreement.”

    Read 2026-09-13 · official site · Report a correction

Encryption at rest

SigNoz
Encrypted at rest and in transit on the Enterprise offering.
OpenObserve
Not guaranteed by OpenObserve: storage-layer encryption and key management depend on the hosting provider and deployment architecture.
Sources (2) →

Role-based access control

SigNoz
Role-based access control included; fine-grained RBAC is listed as beta on the pricing comparison.
OpenObserve
Yes on Cloud (preconfigured) and Enterprise (via OpenFGA); not available in the open-source edition, where all users have unrestricted access.
Sources (2) →

Private networking / VPC

SigNoz
BYOC / Enterprise Self-Hosted runs the SigNoz stack inside your own AWS/GCP/Azure account, so your data never leaves your VPC. From the deployment-options section: Enterprise Self-Hosted / BYOC, alongside a fully managed Enterprise Cloud.
OpenObserve
Named for BYOC, where the customer manages VPC peering, Transit Gateway or PrivateLink; for Cloud the SLA names only the customer's own internet egress. Read from the shared-responsibility tables: Cloud in section 4.2, BYOC in 4.3.
Sources (2) →

Dedicated infrastructure

SigNoz
Enterprise offers SigNoz Cloud: Dedicated, Enterprise Self-Hosted, and a bring-your-own-cloud option run by SigNoz in your account.
OpenObserve
Single-Tenant Hosted and OpenObserve-managed BYOC deployments are offered alongside multi-tenant Cloud, all under the 99.8% SLA.
Sources (2) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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03.

Documented by only one.

These criteria are published by one provider and not the other. An absence here means we have not found a source, not that the feature is missing — except where we say we read the other provider's own page on a given date and it does not state it. Those rows lean, and the provider can correct them with a link.

Credit card to startOpenObserve: No
When the free offer endsOpenObserve: 14 days.
Uptime SLAOpenObserve: SLAs appear in the enterprise feature list alongside architecture reviews and volume discounts. No percentage is published on the pricing page.
Events includedSigNoz: No events meter: SigNoz Cloud bills traces and logs per GB and metrics per million samples. The $49/month Teams minimum includes $49 of usage — e.g. 163 GB of logs or traces, or 490 mn metric samples.
ISO 27001OpenObserve: ISO 27001 certification announced November 2025, with the certificate held in the trust portal; the security page itself makes no ISO representation.
PCI DSSOpenObserve: Enterprise-tier Cipher Keys are documented as giving encryption and compliance support for PCI. A feature-level statement in the Enterprise Features docs, not a PCI DSS attestation or AOC.
Customer-managed keysOpenObserve: Cipher Keys (Enterprise Edition and Cloud): you supply the key and may hold it in your own Akeyless external key management system. Keys decrypt encrypted log fields at query time; not storage-layer key management.
04.

Questions this comparison answers.

Entry paid plan: SigNoz or OpenObserve?

SigNoz: $49/month for Teams, and the $49 is usage credit rather than a fee on top — SigNoz bills against it before charging more.

OpenObserve: No minimum: Cloud Professional is pay-as-you-go from $0.50 per GB ingested plus $0.01 per GB queried, billed monthly with no upfront commitment.

Should I choose SigNoz or OpenObserve?

Pick SigNoz if Teams that want per-GB billing without per-host or per-seat charges, and the option to run the same product themselves rather than being locked to the cloud version.

Pick OpenObserve if Teams that want one bill they can predict — ingest, query, and retention included — with session replay and RUM in the same product rather than as separate purchases.

Provider pages

SigNozOpen-source observability for logs, metrics and traces, billed per GB ingested with retention chosen per signal.OpenObserveOpen-source observability covering logs, metrics, traces, RUM and session replay, priced per GB with retention included.

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Comments

Every page here is sourced and dated.