Grafana Cloud
Hosted Grafana, Loki, Mimir and Tempo with a small platform fee, usage billing and unusually long metrics retention.
- Error tracking and observability
- Yes
- $19/month platform fee for Pro, which includes 10,000 active series before usage billing starts.
- Not documented
Who it suits.
Metrics-heavy monitoring where 13 months of retention matters — that window is an order of magnitude beyond what the error trackers and most telemetry platforms keep.
Consider something else if…
Logs and traces get 30 days rather than 13 months, so the headline retention figure does not describe most of what you send it.
Editorial · Palash Bagchi · approved
What the documentation says.
Each value below links to the page it was read from, with the sentence it came from. Criteria Grafana Cloud does not publish are not listed.
Pricing
Free tier
Yes
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“Limited to 50 GB ingested per month 14 day retention Community support”
Read 2026-09-06 · official pricing
Entry paid plan
$19/month platform fee for Pro, which includes 10,000 active series before usage billing starts.
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“Pro Self-serve From $19 / month + usage with volume discounts [...] Platform fee of $19 per month includes: 10k active series per month then pay as you go 13 months retention”
Read 2026-09-06 · official pricing
Pricing model
A $19 platform fee plus metered usage, with volume discounts applied automatically rather than negotiated. The enterprise tier starts at a $25,000 annual spend commitment.
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“From $19 / month + usage with volume discounts [...] Automatic volume discounts [...] Enterprise Full service Starts at $25,000 / year spend commit”
Read 2026-09-06 · official pricing
Observability
Retention window
13 months for metrics and 30 days for logs, traces, profiles and k6 tests on Pro. The free tier is 14 days for everything.
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests [...] Limited to 50 GB ingested per month 14 day retention”
Read 2026-09-06 · official pricing
Self-hostable
Supported
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“minimum commit of $25,000 per year. Cloud or self-host”
Read 2026-09-06 · official pricing
Ingest price per GB
From $0.050 per GB processed, falling to $0.046 above 10,000 GB and $0.044 above 25,000 with automatic volume discounts.
Sources (1) →Sources ↓
- Pricing — Grafana Cloud ↗
“Pro Self-serve Starts at $0.050/GB Process Rate / GB GB $0.050 1 - 10,000 $0.046 10,001 - 25,000 $0.044 25,001+ Automatic volume discounts”
Read 2026-09-06 · official pricing
When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.
Grafana Cloud in the news
- Multi-Cloud Observability: AWS vs Azure vs GCP [2026] - tech-insider.org
- Grafana Cloud Debuts Real User Monitoring with Frontend Observability for Enhanced Customer Experience - HPCwire
- Grafana wins AI customers as observability shifts cloud - IT Brief Australia
- PointsBet picks Grafana Cloud for betting platform - IT Brief Australia