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Grafana Cloud pricing and limits

iScore70–81 · ≈#1/9
grafana.com/products/cloud · Error tracking and observability
SEPT 2026 audit

Hosted Grafana, Loki, Mimir and Tempo with a small platform fee, usage billing and unusually long metrics retention.

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No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

Entry paid plan$19/month platform fee for Pro, which includes 10,000 active series before usage billing starts.
GitHub stars76,702grafana/grafana
Regions28 region/provider combinations across AWS, GCP and Azure, from US East and EU Germany to UK, India, Singapore, Japan, Brazil and Australia; a stack cannot change region after creation.
Free tierYes

Reviewed by Palash BagchiUpdated 22 criteria comparedSources last checked

Grafana Cloud pricing at a glance

Entry paid plan
$19/month platform fee for Pro, which includes 10,000 active series before usage billing starts source ↗
Pricing model
A $19 platform fee plus metered usage, with volume discounts applied automatically rather than negotiated source ↗
What the free plan includes
50 GB ingested a month with 14-day retention and community support, described as always free source ↗

First line of each sourced value. The full text is in Grafana Cloud pricing below. How this free offer stacks up: cloud free tiers compared.

01.Evaluation guide

Who it suits

Metrics-heavy monitoring where 13 months of retention matters — that window is an order of magnitude beyond what the error trackers and most telemetry platforms keep.

Consider something else if…

Logs and traces get 30 days rather than 13 months, so the headline retention figure does not describe most of what you send it.

Editorial · Palash Bagchi · approved

Machine-derived signals

Not sourced facts — counts and matches read by a script, not a person. See each line for where it comes from.

Open source: grafana/grafana · 76,702 stars · 14,728 forks

Grafana Cloud's own site (grafana.com) self-detects as: hosting — US hosting, Cloud PaaS, Cloud Hosting, Server Location, Indian hosting · CDN — Edge Delivery Network · DNS — Enterprise DNS, TLD Redirects (category-level via BuiltWith, not a named vendor)

Each value below links to the page it was read from, with the sentence it came from. Criteria Grafana Cloud does not publish are not listed.

Grafana Cloud pricing

6 criteria
Free tierYes
Sources (1) →
Kind of free offerFree tier
Sources (1) →
What the free plan includes50 GB ingested a month with 14-day retention and community support, described as always free.
Sources (1) →
  • Grafana Cloud Pricing ↗

    “Perfect for personal projects, exploring new ideas, and early-stage startups. [...] Limited to 50 GB ingested per month 14 day retention Community support”

    Read 2026-09-13 · official pricing · Report a correction

Credit card to startNo
Sources (1) →
Entry paid plan$19/month platform fee for Pro, which includes 10,000 active series before usage billing starts.
Sources (1) →
  • Pricing — Grafana Cloud ↗

    “Pro Self-serve From $19 / month + usage with volume discounts [...] Platform fee of $19 per month includes: 10k active series per month then pay as you go 13 months retention”

    Read 2026-09-06 · official pricing · Report a correction

Pricing modelA $19 platform fee plus metered usage, with volume discounts applied automatically rather than negotiated. The enterprise tier starts at a $25,000 annual spend commitment.
Sources (1) →
  • Pricing — Grafana Cloud ↗

    “From $19 / month + usage with volume discounts [...] Automatic volume discounts [...] Enterprise Full service Starts at $25,000 / year spend commit”

    Read 2026-09-06 · official pricing · Report a correction

Infrastructure

1 criteria
Regions28 region/provider combinations across AWS, GCP and Azure, from US East and EU Germany to UK, India, Singapore, Japan, Brazil and Australia; a stack cannot change region after creation.
Sources (1) →

Observability

5 criteria
Events includedFree plan, per month: 10k active metrics series; 50 GB each of logs, traces and profiles; 50k frontend-observability sessions; 500 k6 virtual user hours; 100k API test executions. Grafana meters series, GB, sessions and host hours; no event-count meter is published.
Sources (1) →
Retention window13 months for metrics and 30 days for logs, traces, profiles and k6 tests on Pro. The free tier is 14 days for everything.
Sources (1) →
  • Pricing — Grafana Cloud ↗

    “13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests [...] Limited to 50 GB ingested per month 14 day retention”

    Read 2026-09-06 · official pricing · Report a correction

Session replayLimited — Public preview add-on to Frontend Observability, disabled by default and enabled per stack on request.
Sources (1) →
  • Session Replay | Grafana Cloud documentation ↗

    “Grafana Labs offers limited support, and breaking changes might occur prior to the feature being made generally available. [...] Session Replay is disabled by default and must be enabled per Grafana Cloud stack. [...] Session Replay is an add-on feature for Grafana Cloud Frontend Observability”

    Read 2026-09-13 · official docs · Report a correction

Self-hostableSupported
Sources (1) →
Ingest price per GBFrom $0.050 per GB processed, falling to $0.046 above 10,000 GB and $0.044 above 25,000 with automatic volume discounts.
Sources (1) →

Support

1 criteria
Support on entry paid planCommunity support on Free; 8x5 email support on Pro, from $19/month plus usage. Enterprise starts at $25,000/year.
Sources (1) →
  • Grafana Cloud Pricing ↗

    “benefits: all Grafana Cloud services, with limited usage community support 14 days retention for metrics, logs, traces, profiles, & k6 performance tests [...] everything in free plus: pay as you go above the free tier 8x5 email support 13 months retention for metrics”

    Read 2026-09-14 · official pricing · Report a correction

Compliance

9 criteria
SOC 2SOC 2 report listed in the Grafana Labs Trust Center, available on request.
Sources (1) →
ISO 27001ISO/IEC 27001 certificate and Statement of Applicability listed in the Trust Center.
Sources (1) →
GDPR / data residencyGDPR, EU-US DPF and UK/Swiss extensions listed in the Trust Center with a DPA; residency comes from choosing one of the published regions at stack creation.
Sources (1) →
PCI DSSPCI DSS v4.0.1 listed among Trust Center compliance documents.
Sources (1) →
Encryption at restAES-256 for storage and HTTPS/TLS in transit; Grafana Cloud manages the keys with industry-standard key management systems.
Sources (1) →
Customer-managed keysKeys are managed by Grafana Cloud with industry-standard key management systems. — Read from the Grafana Assistant security page, which describes how Grafana Cloud stores customer data.
Sources (1) →
Role-based access controlGrafana Cloud administrative controls and role-based access control (RBAC).
Sources (1) →
  • Trust Center ↗

    “Customers can manage access using Grafana Cloud administrative controls and role-based access control (RBAC).”

    Read 2026-09-13 · official site · Report a correction

Private networking / VPCAWS PrivateLink, Azure Private Link and GCP Private Service Connect are documented connectivity options for Grafana Cloud.
Sources (1) →
Dedicated infrastructureBring Your Own Cloud deploys the managed stack into a dedicated cloud account in your AWS or GCP (Azure case-by-case) rather than a Grafana Labs-owned account.
Sources (1) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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Grafana Cloud in the news

Headlines from other publications, not checked by us · collected

Selected by a search on this company, refreshed weekly. Nobody here has verified these claims — where something material is confirmed, it is written into the page above with its source, the way every other fact on this site is.

Grafana Cloud pricing questions

How much does Grafana Cloud cost?

$19/month platform fee for Pro, which includes 10,000 active series before usage billing starts.

Pricing — Grafana Cloud · read

How does Grafana Cloud charge?

A $19 platform fee plus metered usage, with volume discounts applied automatically rather than negotiated. The enterprise tier starts at a $25,000 annual spend commitment.

Pricing — Grafana Cloud · read

Does Grafana Cloud have a free tier?

Yes. 50 GB ingested a month with 14-day retention and community support, described as always free.

Grafana Cloud Pricing · read

Do you need a credit card to start on Grafana Cloud?

No.

Grafana Cloud Pricing · read

Can you self-host Grafana Cloud?

Yes.

Pricing — Grafana Cloud · read

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Comments

Every page here is sourced and dated.