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Axiom vs GlitchTip

SEPT 2026 audit

A comparison of Axiom and GlitchTip built from values read directly from each provider's own documentation, with the source recorded against every figure.

Reviewed by Palash BagchiUpdated 27 criteria comparedSources last checked

The short answer

Choose Axiom if…

Small projects that want a real telemetry platform for nothing — 500 GB a month loaded with 30-day retention, permanently, is the most generous free allowance in this category.

Editorial · Palash Bagchi · approved

Choose GlitchTip if…

Anyone who wants Sentry-shaped error tracking without Sentry's bill — the SDKs are compatible, so switching is a DSN change, and self-hosting is free and genuinely supported.

Editorial · Palash Bagchi · approved

Consider something else if…

  • Axiom: Query compute is billed as its own meter in GB-hours, so an expensive dashboard costs money even when ingest is inside the allowance.
  • GlitchTip: It tracks errors and nothing else. No tracing, no replays, no uptime monitoring, so a team wanting one pane of glass will be assembling it from parts.

Neither quite fits? Every other option, ranked by iScore: Axiom alternatives · GlitchTip alternatives

17 sourced criteria separate them — see where, with sources, below.

Visit Axiom documentationVisit GlitchTip documentation

No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

01.

At a glance.

CriterionAxiomGlitchTip
Pricing
Free tierYesYes
Kind of free offerAlways freeFree tier
What the free plan includes500 GB of data loading a month, 10 GB-hours of query compute, 25 GB of storage and 30-day retention, with no credit card.1,000 events a month, described by GlitchTip as free forever.
Entry paid plan
$25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.
$15/month for the 100,000 event plan; $50 for 500,000 and $250 for 3 million
Pricing modelA platform fee plus three separate meters — data loaded, query compute in GB-hours, and stored GB — each with an always-free allowance included on every plan and automatic volume discounts above it.Flat monthly tiers bought by event ceiling, with a free self-hosted build as the alternative to the hosted plans.
Infrastructure
Regions
Two, both on AWS: US East 1 and EU Central 1. Axiom calls them edge deployments — you pick one per organisation and event data is stored at rest there, while the console stays at app.axiom.co. Datasets in one organisation can sit in different deployments. New ones are added on request rather than published as a roadmap.
Two fully separate hosted instances: US (DigitalOcean NYC1, New York, app.glitchtip.com) and EU (DigitalOcean FRA1, Frankfurt, eu.glitchtip.com); no replication between them.
Observability
Events includedNot counted in events: 500 GB/month data loading, 10 GB-hours query compute and 25 GB storage on free Personal; 1 TB, 100 GB-hours and 100 GB included in the Cloud platform fee.100,000 events a month on the cheapest paid plan; 1,000 on the free hosted plan. One meter, not several — GlitchTip counts events and nothing else.
Retention window30 days on the free Personal plan; configurable on Cloud rather than fixed.90 days by default when self-hosted, set by GLITCHTIP_RETENTION_DAYS and configurable per data type — events, transactions, logs, uptime checks and files all inherit it, releases keep 365 days. Events move from Postgres to cold storage after 30 days but stay queryable. GlitchTip publishes no retention figure for its hosted plans.
Self-hostable
Limited — Docs FAQ names a Bring Your Own Cloud plan; the deployment answer on the same page describes only managed Axiom Cloud.
Supported
Support
Support on entry paid planCommunity support on the free Personal plan; email support on the paid plan, with a paid SLA and dedicated support offered as add-ons.Support access on Small ($15/month), the entry paid plan; priority email and live chat from Medium; development support and prioritization on Large.
Compliance
SOC 2
SOC 2 Type II audited; report available under NDA in the Trust Center.
No SOC 2 report claimed; the hosted architecture is described as adhering to principles found in HIPAA, SOC II and ISO 27001 frameworks.
ISO 27001
ISO 27001 certified information security management.
No certification claimed; the hosted architecture is described as adhering to principles found in the ISO 27001 framework.
HIPAA
BAA available on the Axiom Cloud plan once the RBAC, SAML SSO and audit-log add-ons are enabled; sessions then time out after 24 hours.
BAA available on the Large plan ($250/month) for the US instance only; the EU instance is not covered.
GDPR / data residencyBuilt to support GDPR with a DPA available; regional residency lets you keep data in your chosen region via the multi-region edge architecture.Fully independent EU instance in Frankfurt keeps events, accounts and email inside the EU; a DPA with EU SCCs and the UK addendum is published.
Encryption at restAES-256 at rest and TLS 1.2+ in transit; keys are managed and rotated by Axiom.DigitalOcean Volumes Block Storage encryption at rest; TLS 1.2+ in transit.
Role-based access controlAvailable as a $50/month self-serve add-on on Axiom Cloud, scoped to datasets and actions.Organization members hold one of four roles (member, admin, manager, owner) set via the members API, plus optional per-team roles. Linked as "API Documentation" from glitchtip.com/documentation.
Private networking / VPC
AWS PrivateLink supported, so AWS workloads can reach Axiom without an internet gateway or NAT.
Hosted database cluster sits in a private VPC unreachable from the public internet; no customer-facing private connectivity is described.
Dedicated infrastructureMulti-tenant by design: workspaces are logically isolated on a managed multi-tenant event store; pricing lists dedicated only as a support add-on.All hosted plans run on the same security-controlled infrastructure; the difference between Free, Small, Medium and Large is contractual.

Only criteria both providers publish appear here; a tinted cell marks a real difference. Criteria only one of them documents are listed below, and an absence there means we found no source — not that the feature is missing. How we source this.

The small bar above a value is inetGeek's own lean toward that side — computed from the same facts shown, never a number the provider published. See the picker below "The short answer" to weigh only the criteria you care about.

02.

Where they differ.

Kind of free offer

Axiom
Always free
GlitchTip
Free tier
Sources (2) →
  • Pricing — Axiom ↗

    “Personal For individual developers and small projects. $0 / month Permanent. No credit card required. → 500 GB/mo data loading → 10 GB-hours query compute → 25 GB storage → 30-day retention → Full APL access”

    Read 2026-09-06 · official pricing · Report a correction

  • Pricing — GlitchTip ↗

    “Free [...] Up to 1,000 events/mo [...] Free ($0)”

    Read 2026-09-06 · official pricing · Report a correction

What the free plan includes

Axiom
500 GB of data loading a month, 10 GB-hours of query compute, 25 GB of storage and 30-day retention, with no credit card.
GlitchTip
1,000 events a month, described by GlitchTip as free forever.
Sources (2) →
  • Axiom Pricing ↗

    “→ 500 gb/mo data loading → 10 gb-hours query compute → 25 gb storage → 30-day retention → full apl access → all integrations → community support”

    Read 2026-09-13 · official pricing · Report a correction

  • GlitchTip Pricing ↗

    “Our free plan is free forever with up to 1,000 events per month.”

    Read 2026-09-13 · official pricing · Report a correction

Entry paid plan

Axiom
$25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.
GlitchTip
$15/month for the 100,000 event plan; $50 for 500,000 and $250 for 3 million
Sources (2) →
  • Pricing — Axiom ↗

    “Cloud For teams scaling from first deployment to hyperscale. $25 / month Platform fee + usage. No minimum commitment. → Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included”

    Read 2026-09-06 · official pricing · Report a correction

  • Pricing — GlitchTip ↗

    “Up to 100k events/mo [...] $15 / month [...] Up to 500k events/mo [...] $50 / month [...] Up to 3 million events/mo [...] $250 / month”

    Read 2026-09-06 · official pricing · Report a correction

Pricing model

Axiom
A platform fee plus three separate meters — data loaded, query compute in GB-hours, and stored GB — each with an always-free allowance included on every plan and automatic volume discounts above it.
GlitchTip
Flat monthly tiers bought by event ceiling, with a free self-hosted build as the alternative to the hosted plans.
Sources (2) →
  • Pricing — Axiom ↗

    “Platform fee + usage. No minimum commitment. → Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included → Automatic volume discounts on usage beyond the allowance → Configurable retention”

    Read 2026-09-06 · official pricing · Report a correction

  • GlitchTip Pricing ↗

    “Self-hosted version Run on your own server Free for personal projects [...] up to 100k events/mo [...] support access $15 / month [...] up to 500k events/mo [...] up to 3 million events/mo”

    Read 2026-09-14 · official pricing · Report a correction

Regions

Axiom

Two, both on AWS: US East 1 and EU Central 1. Axiom calls them edge deployments — you pick one per organisation and event data is stored at rest there, while the console stays at app.axiom.co. Datasets in one organisation can sit in different deployments. New ones are added on request rather than published as a roadmap.

GlitchTip

Two fully separate hosted instances: US (DigitalOcean NYC1, New York, app.glitchtip.com) and EU (DigitalOcean FRA1, Frankfurt, eu.glitchtip.com); no replication between them.

Sources (2) →

Events included

Axiom
Not counted in events: 500 GB/month data loading, 10 GB-hours query compute and 25 GB storage on free Personal; 1 TB, 100 GB-hours and 100 GB included in the Cloud platform fee.
GlitchTip
100,000 events a month on the cheapest paid plan; 1,000 on the free hosted plan. One meter, not several — GlitchTip counts events and nothing else.
Sources (2) →

Retention window

Axiom
30 days on the free Personal plan; configurable on Cloud rather than fixed.
GlitchTip
90 days by default when self-hosted, set by GLITCHTIP_RETENTION_DAYS and configurable per data type — events, transactions, logs, uptime checks and files all inherit it, releases keep 365 days. Events move from Postgres to cold storage after 30 days but stay queryable. GlitchTip publishes no retention figure for its hosted plans.
Sources (2) →
  • Pricing — Axiom ↗

    “→ 25 GB storage → 30-day retention → Full APL access [...] → Configurable retention”

    Read 2026-09-06 · official pricing · Report a correction

  • Installation — GlitchTip documentation ↗

    “Data Retention [...] GlitchTip automatically cleans up old data based on configurable retention periods. [...] GLITCHTIP_RETENTION_DAYS 90 Master default for all retention periods [...] GLITCHTIP_EVENT_HOT_DAYS 30 Days to keep events in PostgreSQL before archival [...] GLITCHTIP_RELEASE_RETENTION_DAYS 365 Release retention”

    Read 2026-09-06 · official docs · Report a correction

Self-hostable

Axiom
Limited — Docs FAQ names a Bring Your Own Cloud plan; the deployment answer on the same page describes only managed Axiom Cloud.
GlitchTip
Supported
Sources (2) →

Support on entry paid plan

Axiom
Community support on the free Personal plan; email support on the paid plan, with a paid SLA and dedicated support offered as add-ons.
GlitchTip
Support access on Small ($15/month), the entry paid plan; priority email and live chat from Medium; development support and prioritization on Large.
Sources (2) →

SOC 2

Axiom
SOC 2 Type II audited; report available under NDA in the Trust Center.
GlitchTip
No SOC 2 report claimed; the hosted architecture is described as adhering to principles found in HIPAA, SOC II and ISO 27001 frameworks.
Sources (2) →

ISO 27001

Axiom
ISO 27001 certified information security management.
GlitchTip
No certification claimed; the hosted architecture is described as adhering to principles found in the ISO 27001 framework.
Sources (2) →

HIPAA

Axiom
BAA available on the Axiom Cloud plan once the RBAC, SAML SSO and audit-log add-ons are enabled; sessions then time out after 24 hours.
GlitchTip
BAA available on the Large plan ($250/month) for the US instance only; the EU instance is not covered.
Sources (2) →

GDPR / data residency

Axiom
Built to support GDPR with a DPA available; regional residency lets you keep data in your chosen region via the multi-region edge architecture.
GlitchTip
Fully independent EU instance in Frankfurt keeps events, accounts and email inside the EU; a DPA with EU SCCs and the UK addendum is published.
Sources (2) →

Encryption at rest

Axiom
AES-256 at rest and TLS 1.2+ in transit; keys are managed and rotated by Axiom.
GlitchTip
DigitalOcean Volumes Block Storage encryption at rest; TLS 1.2+ in transit.
Sources (2) →

Role-based access control

Axiom
Available as a $50/month self-serve add-on on Axiom Cloud, scoped to datasets and actions.
GlitchTip
Organization members hold one of four roles (member, admin, manager, owner) set via the members API, plus optional per-team roles. Linked as "API Documentation" from glitchtip.com/documentation.
Sources (2) →

Private networking / VPC

Axiom
AWS PrivateLink supported, so AWS workloads can reach Axiom without an internet gateway or NAT.
GlitchTip
Hosted database cluster sits in a private VPC unreachable from the public internet; no customer-facing private connectivity is described.
Sources (2) →

Dedicated infrastructure

Axiom
Multi-tenant by design: workspaces are logically isolated on a managed multi-tenant event store; pricing lists dedicated only as a support add-on.
GlitchTip
All hosted plans run on the same security-controlled infrastructure; the difference between Free, Small, Medium and Large is contractual.
Sources (2) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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03.

Documented by only one.

These criteria are published by one provider and not the other. An absence here means we have not found a source, not that the feature is missing — except where we say we read the other provider's own page on a given date and it does not state it. Those rows lean, and the provider can correct them with a link.

Credit card to startAxiom: No
When the free offer endsGlitchTip: Never — free forever, up to 1,000 events a month.
When you exceed a capAxiom: Billed, then paused per meter. Charges accrue past the Always Free allowance until they reach the spending limit you set, at which point Axiom stops the actions that cost money — and it stops them meter by meter: exhausting query compute halts queries and the monitors that depend on them while ingestion keeps running on an unspent data-loading allowance. Axiom says plainly that this can interrupt service.
Uptime SLAAxiom: Sold rather than included: the paid plan lists a paid SLA alongside dedicated support. No percentage is published on the pricing page.
Session replayAxiom: Not supported — Axiom's own product-analytics page sends session replay to dedicated tools.
Ingest price per GBAxiom: No per-GB rate published: 1 TB/month of data loading is included in the $25/month Cloud platform fee, with further usage metered as compute credits under automatic volume discounts.
Query priceAxiom: Metered in GB-hours of query compute: 10 GB-hours/month free on Personal and 100 GB-hours/month included on Cloud; no per-GB-hour rate is published.
Audit logsAxiom: Every access and configuration change is recorded to an immutable audit trail you can query in APL like any other dataset.
PCI DSSGlitchTip: Not certified itself; billing is handled by Stripe (PCI-DSS Service Provider Level 1), which never receives event data.
04.

Questions this comparison answers.

Entry paid plan: Axiom or GlitchTip?

Axiom: $25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.

GlitchTip: $15/month for the 100,000 event plan; $50 for 500,000 and $250 for 3 million

Should I choose Axiom or GlitchTip?

Pick Axiom if Small projects that want a real telemetry platform for nothing — 500 GB a month loaded with 30-day retention, permanently, is the most generous free allowance in this category.

Pick GlitchTip if Anyone who wants Sentry-shaped error tracking without Sentry's bill — the SDKs are compatible, so switching is a DSN change, and self-hosting is free and genuinely supported.

Provider pages

AxiomEvent platform for logs and traces with a permanent free allowance on every plan and separate compute billing for queries.GlitchTipOpen-source error tracking compatible with Sentry SDKs, offered as a hosted plan priced per event or run yourself for free.

Related comparisons

Axiom vs Better StackAxiom vs DatadogAxiom vs Elastic CloudAxiom vs Grafana CloudAxiom vs OpenObserveAxiom vs SentryAxiom vs SigNozDatadog vs GlitchTip

Comments

Every page here is sourced and dated.