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Axiom pricing and limits

iScore62–77 · ≈#3/9
axiom.co · Error tracking and observability
SEPT 2026 audit

Event platform for logs and traces with a permanent free allowance on every plan and separate compute billing for queries.

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Entry paid plan$25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.
RegionsTwo, both on AWS: US East 1 and EU Central 1. Axiom calls them edge deployments — you pick one per organisation and event data is stored at rest there, while the console stays at app.axiom.co. Datasets in one organisation can sit in different deployments. New ones are added on request rather than published as a roadmap.
Free tierYes
CategoryError tracking and observability

Reviewed by Palash BagchiUpdated 25 criteria comparedSources last checked

Axiom pricing at a glance

Entry paid plan
$25/month platform fee for Cloud, plus usage, with no minimum commitment source ↗
Pricing model
A platform fee plus three separate meters — data loaded, query compute in GB-hours, and stored GB — each with an always-free allowance… source ↗
What the free plan includes
500 GB of data loading a month, 10 GB-hours of query compute, 25 GB of storage and 30-day retention, with no credit card source ↗
When you exceed a cap
Billed, then paused per meter source ↗

First line of each sourced value. The full text is in Axiom pricing below. How this free offer stacks up: cloud free tiers compared.

01.Evaluation guide

Who it suits

Small projects that want a real telemetry platform for nothing — 500 GB a month loaded with 30-day retention, permanently, is the most generous free allowance in this category.

Consider something else if…

Query compute is billed as its own meter in GB-hours, so an expensive dashboard costs money even when ingest is inside the allowance.

Editorial · Palash Bagchi · approved

Machine-derived signals

Not sourced facts — counts and matches read by a script, not a person. See each line for where it comes from.

Axiom's own site (axiom.co) self-detects as: hosting — US hosting, Cloud Hosting, Cloud PaaS, Server Location, German hosting · CDN — Edge Delivery Network · DNS — Enterprise DNS (category-level via BuiltWith, not a named vendor)

Each value below links to the page it was read from, with the sentence it came from. Criteria Axiom does not publish are not listed.

Axiom pricing

7 criteria
Free tierYes
Sources (1) →
  • Pricing — Axiom ↗

    “Personal For individual developers and small projects. $0 / month Permanent. No credit card required. → 500 GB/mo data loading → 10 GB-hours query compute → 25 GB storage → 30-day retention → Full APL access”

    Read 2026-09-06 · official pricing · Report a correction

Kind of free offerAlways free
Sources (1) →
  • Pricing — Axiom ↗

    “Personal For individual developers and small projects. $0 / month Permanent. No credit card required. → 500 GB/mo data loading → 10 GB-hours query compute → 25 GB storage → 30-day retention → Full APL access”

    Read 2026-09-06 · official pricing · Report a correction

What the free plan includes500 GB of data loading a month, 10 GB-hours of query compute, 25 GB of storage and 30-day retention, with no credit card.
Sources (1) →
  • Axiom Pricing ↗

    “→ 500 gb/mo data loading → 10 gb-hours query compute → 25 gb storage → 30-day retention → full apl access → all integrations → community support”

    Read 2026-09-13 · official pricing · Report a correction

Credit card to startNo
Sources (1) →
  • Axiom Pricing ↗

    “Personal is for individual developers and small projects (no credit card, smaller free allowance, 30-day retention).”

    Read 2026-09-13 · official pricing · Report a correction

Entry paid plan$25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.
Sources (1) →
  • Pricing — Axiom ↗

    “Cloud For teams scaling from first deployment to hyperscale. $25 / month Platform fee + usage. No minimum commitment. → Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included”

    Read 2026-09-06 · official pricing · Report a correction

Pricing modelA platform fee plus three separate meters — data loaded, query compute in GB-hours, and stored GB — each with an always-free allowance included on every plan and automatic volume discounts above it.
Sources (1) →
  • Pricing — Axiom ↗

    “Platform fee + usage. No minimum commitment. → Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included → Automatic volume discounts on usage beyond the allowance → Configurable retention”

    Read 2026-09-06 · official pricing · Report a correction

When you exceed a capBilled, then paused per meter. Charges accrue past the Always Free allowance until they reach the spending limit you set, at which point Axiom stops the actions that cost money — and it stops them meter by meter: exhausting query compute halts queries and the monitors that depend on them while ingestion keeps running on an unspent data-loading allowance. Axiom says plainly that this can interrupt service.
Sources (1) →
  • Usage and billing — Axiom Docs ↗

    “When your accumulated charges reach your spending limit, Axiom automatically pauses actions that generate further costs. This can cause interruptions to your service. [...] if you have used up the query compute allowance included in your pricing plan, you can't run queries and your monitors can't query your data. At the same time, if you haven't yet used up the data loading allowance, you can still ingest data.”

    Read 2026-09-08 · official docs · Report a correction

Infrastructure

2 criteria
RegionsTwo, both on AWS: US East 1 and EU Central 1. Axiom calls them edge deployments — you pick one per organisation and event data is stored at rest there, while the console stays at app.axiom.co. Datasets in one organisation can sit in different deployments. New ones are added on request rather than published as a roadmap.
Sources (1) →
Uptime SLASold rather than included: the paid plan lists a paid SLA alongside dedicated support. No percentage is published on the pricing page.
Sources (1) →
  • Axiom Pricing ↗

    “compute credit pre-purchase for deeper discounts → all integrations → email support (paid SLA + dedicated available)”

    Read 2026-09-14 · official pricing · Report a correction

Observability

6 criteria
Events includedNot counted in events: 500 GB/month data loading, 10 GB-hours query compute and 25 GB storage on free Personal; 1 TB, 100 GB-hours and 100 GB included in the Cloud platform fee.
Sources (1) →
Retention window30 days on the free Personal plan; configurable on Cloud rather than fixed.
Sources (1) →
Session replayNot supported — Axiom's own product-analytics page sends session replay to dedicated tools.
Sources (1) →
Self-hostableLimited — Docs FAQ names a Bring Your Own Cloud plan; the deployment answer on the same page describes only managed Axiom Cloud.
Sources (1) →
Ingest price per GBNo per-GB rate published: 1 TB/month of data loading is included in the $25/month Cloud platform fee, with further usage metered as compute credits under automatic volume discounts.
Sources (1) →
Query priceMetered in GB-hours of query compute: 10 GB-hours/month free on Personal and 100 GB-hours/month included on Cloud; no per-GB-hour rate is published.
Sources (1) →

Auth

1 criteria
Audit logsEvery access and configuration change is recorded to an immutable audit trail you can query in APL like any other dataset.
Sources (1) →

Support

1 criteria
Support on entry paid planCommunity support on the free Personal plan; email support on the paid plan, with a paid SLA and dedicated support offered as add-ons.
Sources (1) →

Compliance

8 criteria
SOC 2SOC 2 Type II audited; report available under NDA in the Trust Center.
Sources (1) →
ISO 27001ISO 27001 certified information security management.
Sources (1) →
HIPAABAA available on the Axiom Cloud plan once the RBAC, SAML SSO and audit-log add-ons are enabled; sessions then time out after 24 hours.
Sources (1) →
GDPR / data residencyBuilt to support GDPR with a DPA available; regional residency lets you keep data in your chosen region via the multi-region edge architecture.
Sources (1) →
Encryption at restAES-256 at rest and TLS 1.2+ in transit; keys are managed and rotated by Axiom.
Sources (1) →
Role-based access controlAvailable as a $50/month self-serve add-on on Axiom Cloud, scoped to datasets and actions.
Sources (1) →
Private networking / VPCAWS PrivateLink supported, so AWS workloads can reach Axiom without an internet gateway or NAT.
Sources (1) →
Dedicated infrastructureMulti-tenant by design: workspaces are logically isolated on a managed multi-tenant event store; pricing lists dedicated only as a support add-on.
Sources (1) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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Axiom pricing questions

How much does Axiom cost?

$25/month platform fee for Cloud, plus usage, with no minimum commitment. The plan carries an always-free allowance of 1 TB loaded, 100 GB-hours of query compute and 100 GB stored.

Pricing — Axiom · read

How does Axiom charge?

A platform fee plus three separate meters — data loaded, query compute in GB-hours, and stored GB — each with an always-free allowance included on every plan and automatic volume discounts above it.

Pricing — Axiom · read

Does Axiom have a free tier?

Yes. 500 GB of data loading a month, 10 GB-hours of query compute, 25 GB of storage and 30-day retention, with no credit card.

Axiom Pricing · read

Do you need a credit card to start on Axiom?

No.

Axiom Pricing · read

What happens if you exceed Axiom's limits?

Billed, then paused per meter. Charges accrue past the Always Free allowance until they reach the spending limit you set, at which point Axiom stops the actions that cost money — and it stops them meter by meter: exhausting query compute halts queries and the monitors that depend on them while ingestion keeps running on an unspent data-loading allowance. Axiom says plainly that this can interrupt service.

Usage and billing — Axiom Docs · read

What uptime does Axiom guarantee?

Sold rather than included: the paid plan lists a paid SLA alongside dedicated support. No percentage is published on the pricing page.

Axiom Pricing · read

Can you self-host Axiom?

Partly — Docs FAQ names a Bring Your Own Cloud plan; the deployment answer on the same page describes only managed Axiom Cloud.

Frequently asked questions - Axiom Docs · read

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Comments

Every page here is sourced and dated.