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Neo4j vs TigerData

SEPT 2026 audit

A comparison of Neo4j and TigerData built from values read directly from each provider's own documentation, with the source recorded against every figure.

Reviewed by Palash BagchiUpdated 29 criteria comparedSources last checked

The short answer

Choose Neo4j if…

Teams whose data is naturally relationships-first — recommendation engines, fraud detection, knowledge graphs — where the query itself is a graph traversal Cypher expresses directly and a relational join chain would not.

Editorial · Palash Bagchi · approved

Choose TigerData if…

Time-series and analytics workloads that want to stay in Postgres — TimescaleDB's compression is the reason the storage line is affordable at volume.

Editorial · Palash Bagchi · approved

Consider something else if…

  • Neo4j: The data model is tabular and the graph shape is incidental — most CRUD apps fit a relational or document database better, and Neo4j's per-GB memory pricing is a worse fit for large flat datasets than a row-store.
  • TigerData: The advertised storage price assumes 5x compression, so a workload that does not compress that well pays materially more than the figure suggests.

Neither quite fits? Every other option, ranked by iScore: Neo4j alternatives · TigerData alternatives

9 sourced criteria separate them — see where, with sources, below.

Visit Neo4j documentationVisit TigerData documentation

No affiliate links, sponsored placements or paid rankings appear on this site. Ordering follows the sourced data and the stated criteria.

01.

At a glance.

CriterionNeo4jTigerData
Pricing
Free tierYesYes — Free services are in beta, us-east-1 only, and go read-only at the storage limit.
Kind of free offerFree tierFree tier
Credit card to startNoNo
Entry paid plan$65/GB/month (minimum 1GB cluster) on AuraDB Professional, or $0.09/hour ($65.70/month for 1GB) metered hourly. 14-day free trial available.Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.
Pricing modelUsage-based, metered per GB-hour of memory on the Professional tier. A paused database cuts cost by roughly 80%.Compute and storage are billed separately and hourly rather than as one plan price — compute from $30 a month, storage at $0.177 per GB-month, with the headline storage figure resting on an assumed 5x compression ratio.
Infrastructure
RegionsAWS, Azure and Google Cloud, across more than 60 global cloud regions; also available through the AWS, Azure and Google Cloud marketplaces.13 AWS regions (US, Canada, Sao Paulo, Ireland, London, Frankfurt, Zurich, Mumbai, Singapore, Sydney, Tokyo) and 4 Azure regions for Tiger Cloud services
Data
EngineNeo4j, a native property graph database.PostgreSQL with TimescaleDB, aimed at time-series, real-time analytics and events. A self-managed edition exists for on-prem and private cloud.
Point-in-time recoveryNot included on the entry-paid (Professional) tier — point-in-time restore is a Business Critical feature, with hourly granularity and 30-day retention.3 days on Performance, with cross-region backups available for disaster recovery on higher tiers.
Read replicas
Limited — Secondaries are a Business Critical and Virtual Dedicated Cloud feature; not on Free or Professional.
Supported
Backup retentionDaily backups, 7-day retention on the entry-paid (Professional) tier. Business Critical adds 30-day retention with hourly point-in-time restore; Virtual Dedicated Cloud gets hourly backups with 60-day retention.One full backup weekly plus daily incrementals, kept for the plan recovery period; Enterprise can set 14-180 days; cross-region copies always kept 14 days
Support
Support on entry paid planFour tiered packages — Essential, Regional, Global and Signature — with service level targets set by issue severity.Basic support, 9-5 ET, on the entry plan. Enterprise adds production support at 24x7.
Response time commitmentAs fast as 30 minutes for a Severity 1 outage under Signature, the top of four packages. The lower tiers are not given a number on this page.1 hour for Sev 1, on Enterprise only. The entry plan publishes opening hours, 9-5 ET, which is not a response commitment.

Only criteria both providers publish appear here; a tinted cell marks a real difference. Criteria only one of them documents are listed below, and an absence there means we found no source — not that the feature is missing. How we source this.

The small bar above a value is inetGeek's own lean toward that side — computed from the same facts shown, never a number the provider published. See the picker below "The short answer" to weigh only the criteria you care about.

02.

Where they differ.

Entry paid plan

Neo4j
$65/GB/month (minimum 1GB cluster) on AuraDB Professional, or $0.09/hour ($65.70/month for 1GB) metered hourly. 14-day free trial available.
TigerData
Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.
Sources (2) →
  • Neo4j Pricing ↗

    “AuraDB Professional $65 /GB/month* (minimum 1GB cluster) [...] AuraDB Professional pricing 14-day free trial available. Try it now. Memory CPU Storage Hourly Monthly 1GB 1CPU 2GB $0.09/hour $65.70/month”

    Read 2026-09-13 · official pricing · Report a correction

  • Pricing — TigerData ↗

    “Performance Compute starts at $ 30 / month Storage priced at $0.177 / GB-month [...] Scale Most popular Compute starts at $ 36 / month”

    Read 2026-09-06 · official pricing · Report a correction

Pricing model

Neo4j
Usage-based, metered per GB-hour of memory on the Professional tier. A paused database cuts cost by roughly 80%.
TigerData
Compute and storage are billed separately and hourly rather than as one plan price — compute from $30 a month, storage at $0.177 per GB-month, with the headline storage figure resting on an assumed 5x compression ratio.
Sources (2) →
  • Neo4j Pricing ↗

    “Pause database, save 80% costs Pause your database when not in use and save 80% of running costs. [...] Capacity-based consumption pricing Included in your price: Storage, IO, Backup, and Data Transfer.”

    Read 2026-09-13 · official pricing · Report a correction

  • Pricing — TigerData ↗

    “Pay as you go hourly Compute starts at $30/month Storage priced at $0.177/GB-month [...] Effective storage price is based on 5x compression (average customer savings).”

    Read 2026-09-06 · official pricing · Report a correction

Regions

Neo4j
AWS, Azure and Google Cloud, across more than 60 global cloud regions; also available through the AWS, Azure and Google Cloud marketplaces.
TigerData
13 AWS regions (US, Canada, Sao Paulo, Ireland, London, Frankfurt, Zurich, Mumbai, Singapore, Sydney, Tokyo) and 4 Azure regions for Tiger Cloud services
Sources (2) →
  • Neo4j Pricing ↗

    “AuraDB is available on AWS, Microsoft Azure, and Google Cloud. You can deploy AuraDB in over 60 global cloud regions. [...] AuraDB on AWS Marketplace AuraDB on Azure Marketplace AuraDB on Google Cloud Marketplace”

    Read 2026-09-13 · official pricing · Report a correction

  • Supported regions | Tiger Data Docs ↗

    “Tiger Cloud services run in the following Amazon Web Services (AWS) regions: [...] Tiger Cloud services run in the following Microsoft Azure regions:”

    Read 2026-09-13 · official docs · Report a correction

Engine

Neo4j
Neo4j, a native property graph database.
TigerData
PostgreSQL with TimescaleDB, aimed at time-series, real-time analytics and events. A self-managed edition exists for on-prem and private cloud.
Sources (2) →

Point-in-time recovery

Neo4j
Not included on the entry-paid (Professional) tier — point-in-time restore is a Business Critical feature, with hourly granularity and 30-day retention.
TigerData
3 days on Performance, with cross-region backups available for disaster recovery on higher tiers.
Sources (2) →
  • Neo4j Pricing ↗

    “Daily backups, 7-day retention Available on Azure, AWS, and Google Cloud [...] Daily backups with 30-day retention and hourly point-in-time restore Role-based access control with granular security”

    Read 2026-09-13 · official pricing · Report a correction

  • Pricing — TigerData ↗

    “Point-in-time-recovery to 3 days Performance Insights Basic support (9-5 ET)”

    Read 2026-09-06 · official pricing · Report a correction

Read replicas

Neo4j
Limited — Secondaries are a Business Critical and Virtual Dedicated Cloud feature; not on Free or Professional.
TigerData
Supported
Sources (2) →

Backup retention

Neo4j
Daily backups, 7-day retention on the entry-paid (Professional) tier. Business Critical adds 30-day retention with hourly point-in-time restore; Virtual Dedicated Cloud gets hourly backups with 60-day retention.
TigerData
One full backup weekly plus daily incrementals, kept for the plan recovery period; Enterprise can set 14-180 days; cross-region copies always kept 14 days
Sources (2) →
  • Neo4j Pricing ↗

    “Daily backups, 7-day retention Available on Azure, AWS, and Google Cloud [...] Daily backups with 30-day retention and hourly point-in-time restore [...] Hourly backups with 60-day retention”

    Read 2026-09-13 · official pricing · Report a correction

  • Back up and recover services | Tiger Data Docs ↗

    “Tiger Cloud automatically creates one full backup every week, and incremental backups every day in the same region as your service. [...] on Enterprise you can set a retention period of up to 180 days for each service. [...] Cross-region backups are always kept for 14 days.”

    Read 2026-09-13 · official docs · Report a correction

Support on entry paid plan

Neo4j
Four tiered packages — Essential, Regional, Global and Signature — with service level targets set by issue severity.
TigerData
Basic support, 9-5 ET, on the entry plan. Enterprise adds production support at 24x7.
Sources (2) →
  • Neo4j Product & Support Terms ↗

    “support is delivered through four tiered packages-essential, regional, global, and signature-with defined service level targets (slt) based on severity.”

    Read 2026-09-14 · official site · Report a correction

  • Tiger Data Pricing ↗

    “point-in-time-recovery to 3 days performance insights basic support (9-5 ET) [...] production support (24x7, 1 hour response time for sev 1 issues)”

    Read 2026-09-14 · official pricing · Report a correction

Response time commitment

Neo4j
As fast as 30 minutes for a Severity 1 outage under Signature, the top of four packages. The lower tiers are not given a number on this page.
TigerData
1 hour for Sev 1, on Enterprise only. The entry plan publishes opening hours, 9-5 ET, which is not a response commitment.
Sources (2) →

When these numbers change, hear about it. Sources are re-checked monthly; a repricing goes out as a short note.

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03.

Documented by only one.

These criteria are published by one provider and not the other. An absence here means we have not found a source, not that the feature is missing — except where we say we read the other provider's own page on a given date and it does not state it. Those rows lean, and the provider can correct them with a link.

Startup credit programNeo4j: Neo4j for Startups: up to $16K in Aura credits. Requires Series B or earlier funding, a single product sold to many customers (not custom per-customer work), a functioning website, and a company LinkedIn profile.
Storage (entry plan)TigerData: Up to 16 TB per service on the Performance (entry) plan, billed on actual usage; 64 TB on Scale and Enterprise
Memory (entry plan)TigerData: Up to 32 GB per service on the Performance (entry) plan; 128 GB on Scale and 256 GB on Enterprise
Managed connection poolingTigerData: Supported — pgBouncer pooler added per service in Console, in session or transaction mode.
Uptime SLATigerData: Enterprise SLAs, with no percentage published on the pricing page.
Connection limitTigerData: max_connections settable 25-500 on services from 0.5 CPU / 2 GiB to 4 CPU / 16 GiB, and 25-2000 from 8 CPU / 32 GiB up; fixed at 25 on shared CPU
When idleTigerData: Billed while running: all active standard services are charged even when not in use, and unused ones must be paused or deleted manually
Database branchingTigerData: Supported — Service forks, created at current state, last snapshot, or a timestamp in the plan recovery window.
Rewind in placeTigerData: Not supported — Recovery is to a PITR fork you point the app at; the original service stays untouched.
Storage priceTigerData: $0.177 per GB-month on Performance and $0.212 on Scale. TigerData notes the effective price assumes 5x compression, which is an average rather than a guarantee.
SOC 2TigerData: SOC 2 Type 2 compliant; the annual report is available to customers on the Scale or Enterprise pricing plans by support ticket.Neo4j: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neo4j.
HIPAATigerData: The Tiger Cloud Enterprise plan is Health Insurance Portability and Accountability Act (HIPAA) compliant. Enterprise plan only.Neo4j: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neo4j.
GDPR / data residencyTigerData: Complies with EU GDPR; all customer data is processed under Tiger Data's GDPR-compliant Data Processor Addendum, which applies to all customers.Neo4j: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neo4j.
Encryption at restTigerData: Both active databases and backups are encrypted at rest (and in transit) with the industry-standard AES-256 algorithm.Neo4j: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neo4j.
Role-based access controlTigerData: Project-level role-based access with Owner, Admin, Developer and Viewer roles; database-level roles are managed separately per service.
Private networking / VPCTigerData: VPC peering leaves no public internet access to the service; AWS PrivateLink private endpoints route traffic over the AWS network.Neo4j: not stated on its own page when read on 2026-09-21 — corrections welcome · every such claim about Neo4j.
Dedicated infrastructureTigerData: Managed Service for TimescaleDB (TimescaleDB hosted with Aiven): each service virtual machine is dedicated to a single customer, never multi-tenanted. Read on the MST security docs; scope is MST, not the Tiger Cloud platform.
04.

Questions this comparison answers.

Entry paid plan: Neo4j or TigerData?

Neo4j: $65/GB/month (minimum 1GB cluster) on AuraDB Professional, or $0.09/hour ($65.70/month for 1GB) metered hourly. 14-day free trial available.

TigerData: Compute starts at $30/month on Performance, billed hourly, with storage charged separately. Scale starts at $36/month.

Should I choose Neo4j or TigerData?

Pick Neo4j if Teams whose data is naturally relationships-first — recommendation engines, fraud detection, knowledge graphs — where the query itself is a graph traversal Cypher expresses directly and a relational join chain would not.

Pick TigerData if Time-series and analytics workloads that want to stay in Postgres — TimescaleDB's compression is the reason the storage line is affordable at volume.

Provider pages

Neo4jManaged graph database service (AuraDB) built on Neo4j's native property graph engine, queried with Cypher.TigerDataManaged TimescaleDB — Postgres for time-series and real-time analytics — priced with compute and storage billed separately.

Related comparisons

Aiven vs TigerDataAmazon Aurora vs TigerDataAmazon RDS vs TigerDataCrunchy Bridge vs Neo4jNeo4j vs NeonNeo4j vs TursoNeon vs TigerDataNile vs TigerData

Comments

Every page here is sourced and dated.